AsRock Z77 Pro3, Win7, TV Tuner

riversend

Senior member
Dec 31, 2009
477
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I am generally pretty happy with my mobo, and it has been up and running for about 2.5 months now. One quirky issue is that while in the Pci-e x1 slot my Hauppage HVR-1800 would sometimes "disappear" from device manager, and I only noticed once I started watching TV via Windows Media Center. Shutting down the PC and restarting seemed to reset the hardware, but it never seemed to hold it for very long.

So, the other day I moved the device to the second Pci-e x16 size slot (x4 bandwidth) to see if that would fix the problem. Started up, Windows Device Manager showed it fine, and WMC no issues either. Come back to the computer later in the day, gone again.

I think what is happening is that when the computer goes to sleep (in my case it was after 30 minutes of inactivity), Windows is no longer seeing it, but I'm not sure why. Is this a BIOS issue (my guess) that it loses that hardware when the mobo comes back up? Or is it a windows issue? Never had this problem on my previous computer (Gigabyte P35 board) with any version of Windows.

I am playing with power settings now so the computer does not go into sleep mode, but not sure if that will do it. Or is there some other setting I can tweak to prevent this Pci-e problem from cropping up. (My 5770 GPU never fails to crank up from sleep or anything else for that matter).

AsRock Z77 Pro 3
i5 3570k (currently not OC'd)
8GB Corsair 1333 RAM
XFX 5770 (no OC)
Hauppage HVR-1800
Crucial M4 256GB Boot drive

Thanks.
 

riversend

Senior member
Dec 31, 2009
477
0
0
I do not think it is overheating, moved from the x1 slot (between the GPU and just below the CPU cooler) to the the second x16 size lane which has plenty of space between the cards.

I have the most current driver installed. I could reinstall, but I still think there is a BIOS and Windows mismatch coming out of sleep, but why?
 

TziMmys

Junior Member
Nov 1, 2012
3
0
0
Hello my friend, I am in the exact same situation. I have posted the problem here, here and here, but no one can find a solution. I have contact asrock. First of all they are very-VERY slow!! Then, they suggested me to sent the mobo back to check IF there is something wrong with it. Yeah, wright!!
The tv tuner of course works at my sisters pc, always!!

If someone has a suggestion, is more than welcome.

Thank you.
 

bankster55

Golden Member
Mar 24, 2010
1,124
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Certain brands of TV tuner cards were wrecking Z77 mobo.
Failure to boot, BSOD, crashes, vidcard probs
Take out card and everything cleared up like sunshine
The tech reason it was happening is on ASUS VIP forum
Anyway, they were aware of issue, ASUS 16XX bios series fixed it completely
Actually the new bios fixed many major issues and is a must have.
 

TziMmys

Junior Member
Nov 1, 2012
3
0
0
The only problem I have, is that the tv tuner does not get recognized. I always have the latest bios.

What are the "Certain brands of TV tuner"? Just in case I want to change my current one.

Is it possible to have a link of the "ASUS VIP forum"?