ARRESTED TRYING TO GET HOT DEAL #2 (re Paypal and xcom!)

spec411

Senior member
Apr 18, 2000
594
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Remember the guy who got escorted out of Office Depot by the police for trying to get the pricematch?? Well here's another story about how hot dealin' can get you arrested:

Like many of us, i signed up for p@ypal and xc@m back in January Feburary for the Hot Deal of FREE MONEY..what could be better, right? Seemed so good I told all my friends and family to signup to...heck I even let them signup on my computer! Even did the direct deposit from p@ypal into xc@m so we could access our money through the ATM... signed up six people from my family, and alls well, right? WRONG!

Recently checks started bouncing at one of the xc@m accounts, even though there was $2000+ in there! WTF? Never heard a word from p@ypal or xcom...then login to the new combined x entrance and find all the p@ypal accounts are "restricted"...the x checking accounts do not show a restriction, but wont let you move any money within them, indicating they were frozen too...apparently they did this July 2...

...come TODAY, this idiot, John Kothanek (JKothanek@x.com)"Fraud Investigator" calls and says "youre in big trouble buddy, we've tracked your IP address and found you have created several accounts from there" I say yes I indeed have, whats the problem?? My mom, dad, me , friends etc, all signed up using my computer,,hell i even typed a couple of the apps...as soon as he heard that he flipped, stating what a HUGE Federal crime it was b/c I was opening accounts for other people, regardless of ANY facts, such as they were there, or had given permission, or were disabled and couldnt type (all true)..he says that alone is a violation of TOS and is wire fraud..i asked him to point out where it states it is not permitted to help type someone's app for them (in some cases it would be violating the Americans With Disabilities Act if these people were denied access to apply due to a disability)....

....this idiot then states he wants to talk to my mom and dad regarding charges on p@ypal from my CC deposited in their xcom accounts...i tell him to screw himself, after the way hes talking to me, theres no way imma let him talk to my mom and dad like that, especially since they are more "innocent" when it comes to the net and could actually get freaked by the BS this guy was running...he basically used that conclusion to prove I was engaged in fraud and said he would be "contacting the authorities". I told him go ahead, and whats gonna happen to the $2000+ in my checking account you have frozen, with checks getting bounced right and left - first he says he will allow a partial restriction, then makes the "executive decision" and says they will stay COMPLETELY frozen during investigation...Thats ridiculous, since if we had the P@ypal money sent to a non-affiliated bank or sent by check they couldnt pull this, only b/c xc@m and P@ypal have merged was he able to pull this, We specifically didnt want to give P@ypal our main bank # for this specific reason!

he didnt care, so I told him im gonna dispute the last CC-charged p@ypal deposit into an xc@m account that cant be accessed, since we didnt get the product we paid for. So in the end its really no big loss, just a lot of hassle...this guy, feeling outwitted, he sends an email after the conversation with this nice ending:

"""John Kothanek (650)251-1141

PS what about the meeting with your parents,you and myself to discuss this
in its entirety. I could bring law enforcement if that would make you more
comfortable. """


This guy is talking like im 15 years old, when i happen to be 25 and have been a law enforcement officer over 3 years ago!


Since when has YOUR local bank threatened to come visit you with the cops?? This idiot seems to forget I am a CUSTOMER with over $2000 of my money in their accounts, not some criminal who stole anything from them.....

I know there are more people who have had problems with these 2 companies, and want to warn others who may have signed up their friends/families from their computer....watch out! BE CAREFUL!!!

Ive seen their new requirement that you "link a bank account' at P@ypal....WHATEVER YOU DO, DONT LINK YOUR MAIN BANK ACCOUNT TO P@YPAL!!! They are tracking IP addresses, and from reading recent epinons on xcom, they are FREEZING peoples bank accounts left and right! This is one hot deal that definitely went bad....I was all for their services till this started, and reading other's experiences it seems once there is a problem youre screwed b/c they have NO customer service or concern!!

I'll keep ya posted if this guys' threats have substance behind them
BTW, does anyone know the Proper Govt Authorities to call regarding freezing your assets b/c of mere suspicion? I know they are supposed to get a Court Order to be able to do this!

---

This message should be posted in the Moderator sponsored ~~~~ Brag & Moan ~~~~ thread.

AnandTech Moderator


 

Celoverclock

Senior member
May 29, 2000
273
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damn...sucks...wish i could yell at him for ya...

actually, id invite him over, then blinfold him, and kick his ass.

then he wouldnt be able to give a positive id in a line up since id have like 10 poeple at my house...
 

Colebert

Golden Member
Jul 8, 2000
1,007
0
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Get 'em Pa! Show 'em who's boss.

I probably financed my 2nd term of college off of referrals from PayPal and Payplace. They all can goto hell too.

~Cole
 

oktane

Member
Jan 14, 2000
187
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That is totally ridiculous.

If I could, I'd grind his face into the ground. I'm just kinda disappointed now because I'm all tensed up but have nothing to direct my anger towards.

Next time you talk to him pretend he's Colonel Tavington (or whatever) from the Patriot and then kick his arse!
 

Hoeboy

Banned
Apr 20, 2000
3,517
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I know how you feel. Although i did not get any sort of calls, my account is restricted because of a dispute I filed with my bank. Awhile back some nip ripped me off using pay-pal. I disputed the charge with my bank since I used my checkcard to send the guy the money. My bank believed me and tried to do a charge back to get my money back from pay-pal. Pay-pal didnt like this and froze my account even though i've written numerous emails stating I am not responsible nor should be held accountable. I have $200 in my pay-pal account that I can't touch because of this and it's pissing me off. No matter what I write in email or say over the phone, they refuse to let me take out my money. It's like their service is free but if something screws up, you're on your own. This is completely BS and un-customer friendly. The idea of pay-pal is very nice but pay-pal's business practice is totally bogus. If i have the money, I wouldn't mind filing a lawsuit against pay-pal for their business practices.
 

diablonhn

Senior member
Nov 15, 1999
381
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see see, told you guys..:)...look at my past posts, they're not governed by any government institution, they're just backed by a bank...
 

ebaker

Golden Member
Dec 15, 1999
1,056
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If you decide to dispute a Paypal charge with your credit card company FIRST withdraw all cash from your paypal account.
 

cisco

Golden Member
Apr 19, 2000
1,236
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Glad I didn't send my bank account to either pay-pal or pay-me.
They have their use though, speeds up shipment from fleabay, my experience with them has been great, always get my checks quick.
Thanks for the enlightenment, if this thread gets locked continue it in brag & moan so we can see what happens...
 

Lex Luthor

Senior member
Oct 16, 1999
572
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I'd start with my congressman, if I were you. I'd think this would be something he should be interested in.

Your state must have some banking regulatory commission as well, that you could try, but they'll probably just tell you that paypal is not regulated. That's why I suggested your congressman.

Also, state attorney general's offices have always proven to be very helpful and carry a lot of power.

Lex
 
Feb 10, 2000
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I find this interesting, but I don't necessarily agree that it implies cause for concern with having Paypal freeze one's main bank account. It seems obvious to me that the only reason the account here was frozen is that it was an X account, and Paypal is a wholly-owned subsidiary of X. Since the account apparently consisted largely or totally of Paypal bonuses that were based on apparently fraudulent referrals (I am not implying they were in fact fraudulent, but I can see why X would presume they were since one IP address was used repeatedly), X froze the account pending investigation. This is arguably not improper in that all they are doing is limiting the outflow of what they believe is their own capital. I would not appreciate it either if it were me, but I feel it is understandable from their perspective.

FYI, the FBI would likely be the investigative agency on this, since they have alleged wire fraud, which is inherently a federal offense because of its ties to interstate commerce. If you were ultimately charged (which I find it hard to envision), it would be by the United States Attorney's Office.

It seems to me that the money in your account is properly yours, and that X bears the burden of suing you if they want to recover it based on alleged fraud. They apparently have a different vision of this, though, and by the time the dust settles they may have taken your money. At that point it would probably not be economically feasible to sue them because of the costs associated with litigation. It seems to me your trump card here is the media, and I would be threatening early and often to take this matter to CNet, ZDNet, Wired, the NY Times Business Section, the Wall Street Journal, and anyone else who would listen.
 

csc2

Member
May 25, 2000
185
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On the subject of PayPal/Xcom Customer Service I would just like to throw my 2 cents in.

I tried to sign up for the hot deal a few months ago as well. The only problem was I couldn't add a Credit Card! I tried THREE different cards, (2 Visa, 1 Mastercard)

Paypal would never accept any of these cards and kept claiming something was wrong with my billing information.
Keep in mind these are cards that I use for shopping on the web ALL THE TIME! I have never had a problem with the billing address verification. I actually tried typing out the info EXACTLY as it was on my billing statements, still no good.

Ok, here's where the real problem occured. Over the past 6 months I must have called and written PayPal and Xcom over 50 times. Not once has anyone ever even attempted to help me. I never got a response to my e-mails and when I finally found their unlisted phone number they would always say "Yeah, that happens to some people." or "Contact your credit card company.".

I have checked usenet and there are several people who have had the same problems. The bottom line is be VERY WARY of PayPal/Xcom - who would trust a bank with their money that has ZERO Customer Service?

Craig

 

EmperorNero

Golden Member
Jun 2, 2000
1,911
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what did happen w/ the guy who tried to pricematch at officedepot? I tried emailing him but no response yet (which was about 3-4 days ago).
 

mrVW

Senior member
May 18, 2000
992
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0
Banks suck in general, try dealing with Wells-Fargo or someone else -- they aren't much better.

Bottom line is that referal deals have baggage that goes along with them. If you make out like a bandit, expect to be audited once in a while... there is a LOT OF abuse on referal deals, so it is natural that these companies are going to look into it...