Are you thinking of getting a reseller hosting acct? If you are, read on:P

Fiveohhh

Diamond Member
Jan 18, 2002
3,776
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I just got mine setup and my first customer, and decided to share my experience for those that are thinking about it.

I had looked into reseller accts off and on for awhile. Finally decided to get one since it was time to renew my acct from the prev host. Looked into different hosts for awhile, and after some recommendations from Rossman went with Clook They were a bit pricier than most, but with Rossman's recommendations and some searching on WHT I figured the service and uptime were worth it.

I than searched through WHT for a few days and learned a bit about how to set it up. And was surprised at how easy it was. Once I got my acct info from Clook I logged into my WHM and played around for a little. In WHM you setup your your different plans that you can sell. There are options for how many emails, bandwidth, storage, ftp accounts, mysql database, and lots of other stuff. Once you have your plans setup, its you just give your customers the nameservers, and get their domain, and enter it into WHM, and as soon as the DNS get propagated they're ready to go. From here your customer goes to www.theirdomain.com/cpanel and they have their own cpanel to go in and do their thing.

I'd like to say one thing though if you have no idea what your doing learn some basics on how the internet and webservers work, if your going to do some hosting for some actually clients(not just friends). You can save yourself the headache and your customers the hassle if you can help them directly as opposed to shuffling back and forth between talking to your host, and your client if theres a problem.

I don't have anything setup for billing yet, but again you can do a search on WHT and there are lots of options. You can get an acct with PaySystems, 2checkout, or another and take credit cards. With some of the cart options I looked at that integrate into WHM. You can setup recurring bills, and it pretty much automates everything for you. Again don't jump in over your head if you have 20 accts and no idea what your doing, its a disaster waiting to happen. If you have any questions on the process feel free to pm me, and will do what i can to help.

I've only had experience with cPanel/WHM but its very intuitive, and I had things setup in no time. There are other options, but cpanel/WHM seems to be the most popular.


Update 4/6:
I got Whoiscart awhile back and figure I'd post a small update. I've only used it for testing purposes, but setup was fairly easy. If you need a payment system I'd recommend it. It was cheap(got a 3 pack so $20 a license, otherwise they are $35 for an individual. Once you have a license you can get additional licenses for $25 each. Setup would have been a lot nicer had they had they had the manual for 2.2 up, but the old manual still worked(was a bit tricky to follow though since they changed things around. If you do decide to go with whoiscart make sure you use their diagnostics package to see if your server has everything ready for it. I haven't had any experience skinning it(default skin is pretty generic), so not sure how hard it is to do, but they also have forums that have a skinning section. lastly I only had it setup with paypal, and it was pretty easy to get that going. Just need a paypal address and your ready to accept paypal through Whoiscart.
 

RossMAN

Grand Nagus
Feb 24, 2000
78,862
360
136
Excellent thread, thank you!

You will also need a client management (billing) system, there are several choices:

Anyone who is interested in reselling web host (web design) on the side part time or full time should sign up for the HTTPme forums (you do not have to be a hosting customer).
 

Nocturnal

Lifer
Jan 8, 2002
18,927
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Originally posted by: RossMAN
Excellent thread, thank you!

You will also need a client management (billing) system, there are several choices:

Anyone who is interested in reselling web host (web design) on the side part time or full time should sign up for the HTTPme forums (you do not have to be a hosting customer).


Hey Ross, long time no see. How did the move go? Good I hope!
 

RossMAN

Grand Nagus
Feb 24, 2000
78,862
360
136
Still moving won't have internet (at work) until this weekend.
 

RossMAN

Grand Nagus
Feb 24, 2000
78,862
360
136
Nocturnal - It turns out our cable AND phone lines are not working (we have cell phones though). So I won't be online from home for a while (at least a month I'm guessing).

Fiveohhh - Please PM DeviousTrap as he is interested in purchasing a WhoisCart 3 pack license.
 

dquan97

Lifer
Jul 9, 2002
12,010
3
0
I'll try out the billing software and see which one works for me...got about 7 clients
 

MikeMike

Lifer
Feb 6, 2000
45,885
66
91
ive got the same setup as fiveohh.

although i am through Idologic. uptime has been 100% i do believe.

however, i have not had time to setup my website. i plan on getting that up there this week.

i believe Clook, and Idologic are very good resellers, Clook offers reseller reseller accounts though idologic does not.

MIKE
 

RossMAN

Grand Nagus
Feb 24, 2000
78,862
360
136
Fiveohhh,

Thanks for the WHOISCart update.

I still haven't downloaded/installed my $20 license yet.

Do you know if it expires anytime soon (like within 30 days of purchase)?
 

Fiveohhh

Diamond Member
Jan 18, 2002
3,776
0
0
Originally posted by: RossMAN
Fiveohhh,

Thanks for the WHOISCart update.

I still haven't downloaded/installed my $20 license yet.

Do you know if it expires anytime soon (like within 30 days of purchase)?

I can't find anything about it expiring. I doubt it would there was nothing when I bought it that said it would... Anyway its still in the control panel:D
 

DeviousTrap

Diamond Member
Jul 19, 2002
4,841
0
71
I'm also one of the 3 users who split the 3 pack.

Heres my opinion:
Its was made with a good idea in mind but when you log in as the admin all you see is a big large mess. (unfortunatly) Trying to find what you need is a hassel as most as there is no real navigation bar.
Fortunatly skinning it seems pretty easy but I havent had the time to mess around with that too much. The payment though paypal seems to work well, but I don 't think it create reoccuring subscriptions, it simply reminds people to pay once a month and sends warning notices. Finally, I still didn't figure out how to intergreate enom domain registration.

Basically, I have this so I will keep using it and since I know some php I will config to to my liking. Unfortunatly I think its a good idea but was released a bit too early, they should have worked on it a bit more. Right now, I'm eagerly waiting for version 3 which should be a free upgrade and looks awesome from the demo. But thats another 2-3 months awy.
 

sygyzy

Lifer
Oct 21, 2000
14,001
4
76
I use Client Demo. I like it. They have a small development team though and bug fixes are not the fastest. But everything is quite smooth and trouble free.
 

RossMAN

Grand Nagus
Feb 24, 2000
78,862
360
136
Originally posted by: sygyzy
I use Client Demo. I like it. They have a small development team though and bug fixes are not the fastest. But everything is quite smooth and trouble free.

You mean ClientExec, right?
 

Rufio

Banned
Mar 18, 2003
4,638
0
0
wow, this is something i have to look into!! seems like a lot of work, but may be well worth it!
 

minendo

Elite Member
Aug 31, 2001
35,558
20
81
I have one resellers account with six customers underneath it. That is as complex as I am going to get. Good information by the way.
 

RossMAN

Grand Nagus
Feb 24, 2000
78,862
360
136
Originally posted by: Rufio
wow, this is something i have to look into!! seems like a lot of work, but may be well worth it!

It sure is if you play your cards right :)

I've helped a few people establish their own local web hosting venture ... most start out small offering $5/mo accounts after you get 20 or so clients that's $100/mo. Not bad for a part time job.
 

Luden

Platinum Member
Jul 15, 2001
2,269
0
0
Good thread, I was looking into some billing software to use with DA. Can anyone comment on whoiscart with it?
 

episodic

Lifer
Feb 7, 2004
11,088
2
81
If I remember a thread right, Rossman tried whoiscart. . . PM Rossman for details . . .
 

Fiveohhh

Diamond Member
Jan 18, 2002
3,776
0
0
If anyone wants to write up a section on billing software I'll add it to the post. I decided to local market and have no real need for it so don't know much on the subject.