Are you in any way obligated to let store greeters and "loss prevention specilists" check your recipt at the door?

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yllus

Elite Member & Lifer
Aug 20, 2000
20,577
432
126
Ex-Best Buy employee speaking here. Two points.

1) You are in no way obligated to stop and let them check your receipt. You've effected payment for the item, it's now yours.
2) Best Buy employees are mandated to never chase a possible theft suspect. This is a firing-worthy offense. At most they hope you'll stop when they ask you to.

Edit: I don't mind stopping, but I tell them not to make any marks on my receipts. Last time I had to fax a receipt off for some warranty service on an item, the careless swipe of the guy's highlighter caused a major problem.
 

Vette73

Lifer
Jul 5, 2000
21,503
8
0
Originally posted by: LolaWiz
Originally posted by: Marlin1975
[
I was going to ask what Traget stops people for that but the Detroit part sums that up. The targets here do nothing of the such unless the beeper goes off and even then the security guy just tells them to keep going as they watch the lines pretty good and don;t harress people.


Also at Wal-mart when I worked there a LONG time ago. We were told that even if the door buzzer goes off do not chase or stop them as it would not hold up in court.
Same should go at Best-buy as well. So you don;t have to stop and if they call the police juts ask the police to file a report or put it on record. Then press charges against the person that filled a false report. I was told a store manager lost their job at wally-world for telling cops someoen stole something and turned out theye did not. So I have been told first hand to only ask and if they say no let them go.

No... METRO detroit simply means cities out of detroit.
We live in one of the most expensive counties in the courtry. when you bolded Detroit, you are thinking ghetto... but you are very wrong.


Just because its in a good part of town does not mean the people from the bad part don;t come there. I worked at nice places but there is no big wall that divides the good and the bad. In fact the bad go out of there way to go to the "nice places as they know those have less security and people are more lax.

In February 2006, the metropolitan Detroit's unemployment rate was 8.6%, topped only by communities devastated by Hurricane Katrina

Sorry but Detroit is still bad as a WHOLE. Same with Durham NC. Durham has nice parts, but there is nothing to stop the people from the bad parts to walk right into the good parts. Places like wal-mart, bestbuy, etc... know this and that is prooabble why even in the good areas they will stop you for the smallest thing.


"Despite improvement in recent years, Detroit's crime figures are often among the highest in the U.S. The city is currently listed as the most dangerous city with more than 500,000 by the Morgan Quitno's statistics,[50] but comes after Camden, New Jersey. Detroit is consistently in the top five for homicide rates."
 

acemcmac

Lifer
Mar 31, 2003
13,712
1
0
Originally posted by: yllus
Ex-Best Buy employee speaking here. Two points.

1) You are in no way obligated to stop and let them check your receipt. You've effected payment for the item, it's now yours.
2) Best Buy employees are mandated to never chase a possible theft suspect. This is a firing-worthy offense. At most they hope you'll stop when they ask you to.

Edit: I don't mind stopping, but I tell them not to make any marks on my receipts. Last time I had to fax a receipt off for some warranty service on an item, the careless swipe of the guy's highlighter caused a major problem.

Will keep that in mind. It just amazes me that they sit there and circle jerk and then when I'm already past them they want me to come back :confused:
 

mercanucaribe

Banned
Oct 20, 2004
9,763
1
0
Originally posted by: krunchykrome
Originally posted by: iamwiz82
Originally posted by: krunchykrome
Im not sure if you are obligated to, but I let them anyways if they ask. I have nothing to hide, and I understand tat they are trying to prevent theft. My local Comp USA does it.

Guilty until proven innocent?

It's a business, and consumers have choices. If you have such a problem with the store's bag/receipt check policy, you don't have to shop there. God Bless competition. There are many stores that I like, but I choose not to shop there because of either their policies or service, etc. I am all for a company doing what they can to reduce theft. It is no inconvenience to me to stop for a moment and hand the guy at the door my receipt and let him/her take a peep in my bag. Id rather them do that rather than take big shrinkage losses and have those losses passed onto me as a consumer, although that's an extreme situation.

It's a myth that stores raise prices to compensate for theft losses. If they could raise prices and increase their profit, they'd do that whether or not they are being stolen from.
 

acemcmac

Lifer
Mar 31, 2003
13,712
1
0
Originally posted by: mercanucaribe
Originally posted by: krunchykrome
Originally posted by: iamwiz82
Originally posted by: krunchykrome
Im not sure if you are obligated to, but I let them anyways if they ask. I have nothing to hide, and I understand tat they are trying to prevent theft. My local Comp USA does it.

Guilty until proven innocent?

It's a business, and consumers have choices. If you have such a problem with the store's bag/receipt check policy, you don't have to shop there. God Bless competition. There are many stores that I like, but I choose not to shop there because of either their policies or service, etc. I am all for a company doing what they can to reduce theft. It is no inconvenience to me to stop for a moment and hand the guy at the door my receipt and let him/her take a peep in my bag. Id rather them do that rather than take big shrinkage losses and have those losses passed onto me as a consumer, although that's an extreme situation.

It's a myth that stores raise prices to compensate for theft losses. If they could raise prices and increase their profit, they'd do that whether or not they are being stolen from.

:shocked:

Holy Sh1t!!! You're right!!!
 

iamme

Lifer
Jul 21, 2001
21,058
3
0
Originally posted by: Marlin1975
Originally posted by: LolaWiz
Originally posted by: Marlin1975
[
I was going to ask what Traget stops people for that but the Detroit part sums that up. The targets here do nothing of the such unless the beeper goes off and even then the security guy just tells them to keep going as they watch the lines pretty good and don;t harress people.


Also at Wal-mart when I worked there a LONG time ago. We were told that even if the door buzzer goes off do not chase or stop them as it would not hold up in court.
Same should go at Best-buy as well. So you don;t have to stop and if they call the police juts ask the police to file a report or put it on record. Then press charges against the person that filled a false report. I was told a store manager lost their job at wally-world for telling cops someoen stole something and turned out theye did not. So I have been told first hand to only ask and if they say no let them go.

No... METRO detroit simply means cities out of detroit.
We live in one of the most expensive counties in the courtry. when you bolded Detroit, you are thinking ghetto... but you are very wrong.


Just because its in a good part of town does not mean the people from the bad part don;t come there. I worked at nice places but there is no big wall that divides the good and the bad. In fact the bad go out of there way to go to the "nice places as they know those have less security and people are more lax.

In February 2006, the metropolitan Detroit's unemployment rate was 8.6%, topped only by communities devastated by Hurricane Katrina

Sorry but Detroit is still bad as a WHOLE. Same with Durham NC. Durham has nice parts, but there is nothing to stop the people from the bad parts to walk right into the good parts. Places like wal-mart, bestbuy, etc... know this and that is prooabble why even in the good areas they will stop you for the smallest thing.


"Despite improvement in recent years, Detroit's crime figures are often among the highest in the U.S. The city is currently listed as the most dangerous city with more than 500,000 by the Morgan Quitno's statistics,[50] but comes after Camden, New Jersey. Detroit is consistently in the top five for homicide rates."

wow. i'm going to assume that LolaWiz was talking about cities like Rochester, Rochester Hills, Troy, and maybe Birmingham. comparing the environment of Detroit to those locations is absolutely laughable.

goto a convenience store in Detroit and you're cashier is behind bullet proof plexi glass. goto downtown Birmingham and you'll routinely see cars in the six-figures roll by. :laugh:
 

lokiju

Lifer
May 29, 2003
18,526
5
0
Freaking Wal-Mart tries to do this crap to, I just walk past them and they've never tried and stop me.

My fiancee gets annoyed about Sams Club checking everything, but I try and explain to her it's part of their policy and only places like that are where I'll let them do it.
 

chambersc

Diamond Member
Feb 11, 2005
6,247
0
0
Originally posted by: iamwiz82
Originally posted by: krunchykrome
Im not sure if you are obligated to, but I let them anyways if they ask. I have nothing to hide, and I understand tat they are trying to prevent theft. My local Comp USA does it.

Guilty until proven innocent?

If I'm in their privately owned business, then yes.
 

BornStar

Diamond Member
Oct 30, 2001
4,052
1
0
Originally posted by: Marlin1975
Originally posted by: LolaWiz
Originally posted by: Marlin1975
[
I was going to ask what Traget stops people for that but the Detroit part sums that up. The targets here do nothing of the such unless the beeper goes off and even then the security guy just tells them to keep going as they watch the lines pretty good and don;t harress people.


Also at Wal-mart when I worked there a LONG time ago. We were told that even if the door buzzer goes off do not chase or stop them as it would not hold up in court.
Same should go at Best-buy as well. So you don;t have to stop and if they call the police juts ask the police to file a report or put it on record. Then press charges against the person that filled a false report. I was told a store manager lost their job at wally-world for telling cops someoen stole something and turned out theye did not. So I have been told first hand to only ask and if they say no let them go.

No... METRO detroit simply means cities out of detroit.
We live in one of the most expensive counties in the courtry. when you bolded Detroit, you are thinking ghetto... but you are very wrong.


Just because its in a good part of town does not mean the people from the bad part don;t come there. I worked at nice places but there is no big wall that divides the good and the bad. In fact the bad go out of there way to go to the "nice places as they know those have less security and people are more lax.

In February 2006, the metropolitan Detroit's unemployment rate was 8.6%, topped only by communities devastated by Hurricane Katrina

Sorry but Detroit is still bad as a WHOLE. Same with Durham NC. Durham has nice parts, but there is nothing to stop the people from the bad parts to walk right into the good parts. Places like wal-mart, bestbuy, etc... know this and that is prooabble why even in the good areas they will stop you for the smallest thing.


"Despite improvement in recent years, Detroit's crime figures are often among the highest in the U.S. The city is currently listed as the most dangerous city with more than 500,000 by the Morgan Quitno's statistics,[50] but comes after Camden, New Jersey. Detroit is consistently in the top five for homicide rates."
Your argument falls apart at the end. Detroit and Metro Detroit do not define the same area. Detroit has no control of any areas besides the city of Detroit, therefore any statistics that don't explicitly state "Metro Detroit" only deal with the city of Detroit.
 

Vette73

Lifer
Jul 5, 2000
21,503
8
0
Originally posted by: BornStar18
Originally posted by: Marlin1975
Originally posted by: LolaWiz
Originally posted by: Marlin1975
[
I was going to ask what Traget stops people for that but the Detroit part sums that up. The targets here do nothing of the such unless the beeper goes off and even then the security guy just tells them to keep going as they watch the lines pretty good and don;t harress people.


Also at Wal-mart when I worked there a LONG time ago. We were told that even if the door buzzer goes off do not chase or stop them as it would not hold up in court.
Same should go at Best-buy as well. So you don;t have to stop and if they call the police juts ask the police to file a report or put it on record. Then press charges against the person that filled a false report. I was told a store manager lost their job at wally-world for telling cops someoen stole something and turned out theye did not. So I have been told first hand to only ask and if they say no let them go.

No... METRO detroit simply means cities out of detroit.
We live in one of the most expensive counties in the courtry. when you bolded Detroit, you are thinking ghetto... but you are very wrong.


Just because its in a good part of town does not mean the people from the bad part don;t come there. I worked at nice places but there is no big wall that divides the good and the bad. In fact the bad go out of there way to go to the "nice places as they know those have less security and people are more lax.

In February 2006, the metropolitan Detroit's unemployment rate was 8.6%, topped only by communities devastated by Hurricane Katrina

Sorry but Detroit is still bad as a WHOLE. Same with Durham NC. Durham has nice parts, but there is nothing to stop the people from the bad parts to walk right into the good parts. Places like wal-mart, bestbuy, etc... know this and that is prooabble why even in the good areas they will stop you for the smallest thing.


"Despite improvement in recent years, Detroit's crime figures are often among the highest in the U.S. The city is currently listed as the most dangerous city with more than 500,000 by the Morgan Quitno's statistics,[50] but comes after Camden, New Jersey. Detroit is consistently in the top five for homicide rates."
Your argument falls apart at the end. Detroit and Metro Detroit do not define the same area. Detroit has no control of any areas besides the city of Detroit, therefore any statistics that don't explicitly state "Metro Detroit" only deal with the city of Detroit.


AGAIN unless there is a big wall between the good and bad there is nothing stopping the bad form going ot the "good" parts of detroit. As I stated before many people that break the law in this fashion know this, they even go out of there way to the "good" parts as they know they are more lax there. LolaWiz was probable surprised by this when she was stopped thinking "but this is a good part of town...". When stores get there shrink numbers, unless they are really low they will do things like this. Shrink = less bonus and raises.
 

lytalbayre

Senior member
Apr 28, 2005
842
2
81
<<< Threw away my costco receipt when I stopped for a slice of pizza before leaving. Spent the next hour waiting for the manager to print out my receipt from my costco account... SUCKED.

I usually hand over my receipt to places like Target if I'm asked. However, if you just keep walking (non-chalantly) and even make eye contact with the guards, they usually do not try to stop you. I say maybe 1 out of 20 visits.
 

Umberger

Golden Member
Apr 13, 2005
1,710
0
76
i hate the damn alarm at the WalMart in Blacksburg. I set the freaking thing off every third time I'm in the damn store. I make a point of saying something about it every time it happens and I have to walk back inside. I have kept walking before and had a manager chase me down in the parking lot. I was already in a bad mood and let loose on him. He apologized and went inside without looking at my receipt.
 

49erinnc

Platinum Member
Feb 10, 2004
2,095
0
0
My Target used to do it but hasn't in at least a year. The Best Buy I go to has the guys by the door but I can't remember the last time they checked what I was buying. Usually just two there yapping to each other but they always greet me when I enter.

To be honest, I've never even given it one iota of thought until I saw this thread. When it has happened to me before, I just associate it with part of the purchasing experience and I'm not phased by it in the least.

The only time it bugs me is when I run to Sam's Club just for a gallon of milk or a couple items but I have to wait in line forever, for the receipt checkers to get through everyone. But I've just learned to go there for milk at odd hours when it's not crowded.
 

iamme

Lifer
Jul 21, 2001
21,058
3
0
Originally posted by: Marlin1975
AGAIN unless there is a big wall between the good and bad there is nothing stopping the bad form going ot the "good" parts of detroit. As I stated before many people that break the law in this fashion know this, they even go out of there way to the "good" parts as they know they are more lax there. LolaWiz was probable surprised by this when she was stopped thinking "but this is a good part of town...". When stores get there shrink numbers, unless they are really low they will do things like this. Shrink = less bonus and raises.

your argument is pointless, because LolaWiz was talking about suburbs outside of Detroit. not the north/south/east/west-sides of Detroit. if you're telling me that the city of Birmingham, MI is even remotely as crime-ridden as the city of Detroit MI, you'd be embarassingly wrong. i'm sure the occasional corner thug might drive 30 minutes out to Birmingham to steal a purse or two, but i'm also sure that those shops in Birmingham don't pay some ridiculous insurance rate because they happen to be a suburb of Detroit.
 

JS80

Lifer
Oct 24, 2005
26,271
7
81
Originally posted by: LolaWiz
I just find it VERY annoying that anytime I walk out of Target with a huge package of toilet paper too large to fit in a bag that they stop me and ask to see my receipt because it is not in a bag.

Yeah.... all the things in Target, and i am going to steal a $5 package of Angel Soft bath tissue. :roll:
They ask, but i simply walk away.
The best part is that they usually SEE me at the check out counter yet still want to "verify"

they're not there to verify your toilet paper...... ;)
 

Vic

Elite Member
Jun 12, 2001
50,422
14,333
136
Originally posted by: acemcmac
Originally posted by: mercanucaribe
Originally posted by: krunchykrome
Originally posted by: iamwiz82
Originally posted by: krunchykrome
Im not sure if you are obligated to, but I let them anyways if they ask. I have nothing to hide, and I understand tat they are trying to prevent theft. My local Comp USA does it.

Guilty until proven innocent?

It's a business, and consumers have choices. If you have such a problem with the store's bag/receipt check policy, you don't have to shop there. God Bless competition. There are many stores that I like, but I choose not to shop there because of either their policies or service, etc. I am all for a company doing what they can to reduce theft. It is no inconvenience to me to stop for a moment and hand the guy at the door my receipt and let him/her take a peep in my bag. Id rather them do that rather than take big shrinkage losses and have those losses passed onto me as a consumer, although that's an extreme situation.

It's a myth that stores raise prices to compensate for theft losses. If they could raise prices and increase their profit, they'd do that whether or not they are being stolen from.

:shocked:

Holy Sh1t!!! You're right!!!

Actually, he's not. He's just obtuse. It's true that stores can't raise prices just because they want to, but theft damages profitability and a non-profitable business cannot continue to operate forever. If its competitors manage to control theft and keep those losses in line with profitability while it does not, then it will go out of business, the level of competition in the marketplace will be reduced, and the end result will be increased prices to the consumer. OTOH, stop-loss allows businesses to be more competitive and to reduce prices over time.

You are not required to have them check your receipt. If you don't let them check and mark your receipt, then they are not required to accept your receipt should you need to return/exchange an item on that receipt in the future.
 

imported_Rat

Senior member
Sep 11, 2006
264
0
0
Originally posted by: Pacemaker
Originally posted by: krunchykrome
Originally posted by: ncircle
Originally posted by: krunchykrome
God damn, WTF is wrong you you people? DO you guy's feel soo smothered with life's rules, laws, and regulation that you just HAVE to rebel against the poor minimum wage employee just doing what they're told. Come on, it's not a big deal. They're trying to prevent theft. Thats like refusing to walk through a metal detector.

yes actually i do.
i have nothing agaisnt the employee, its the principle.
im not leaving the fvking country.im walking out of a store where i just spent my money.

What principle? During your course of life, you're probably confronted with these situations that conflict with "principles" thousands of times. Be a decent human being and pick your rebelious acts; don't be one of those annoying people you see in public who likes to make a scene at the slightest of problems.

My wife has a bluetooth cell phone that ALWAYS sets off alarms in places that have old outdated systems. Then we have to spend 10 minutes of our lives explaining that it is her cell phone (them looking at us the whole time with the "ya right you stole something look") and when they find out that they were wrong do they even say sorry? NO!

One time I litterally took her phone walked through and the alarm went off. I set it on the other side and walked back through and it didn't, and this wasn't enough for the idiot greater to get it that we didn't steal anything. Everytime we have to spend a huge amount of time leaving the store if she forgets to leave the phone in the car.

I once took one of the anti-theft tags that were lying around and walked out with it. Didn't stop.
 

acemcmac

Lifer
Mar 31, 2003
13,712
1
0
Originally posted by: Vic
Originally posted by: acemcmac
Originally posted by: mercanucaribe
Originally posted by: krunchykrome
Originally posted by: iamwiz82
Originally posted by: krunchykrome
Im not sure if you are obligated to, but I let them anyways if they ask. I have nothing to hide, and I understand tat they are trying to prevent theft. My local Comp USA does it.

Guilty until proven innocent?

It's a business, and consumers have choices. If you have such a problem with the store's bag/receipt check policy, you don't have to shop there. God Bless competition. There are many stores that I like, but I choose not to shop there because of either their policies or service, etc. I am all for a company doing what they can to reduce theft. It is no inconvenience to me to stop for a moment and hand the guy at the door my receipt and let him/her take a peep in my bag. Id rather them do that rather than take big shrinkage losses and have those losses passed onto me as a consumer, although that's an extreme situation.

It's a myth that stores raise prices to compensate for theft losses. If they could raise prices and increase their profit, they'd do that whether or not they are being stolen from.

:shocked:

Holy Sh1t!!! You're right!!!

Actually, he's not. He's just obtuse. It's true that stores can't raise prices just because they want to, but theft damages profitability and a non-profitable business cannot continue to operate forever. If its competitors manage to control theft and keep those losses in line with profitability while it does not, then it will go out of business, the level of competition in the marketplace will be reduced, and the end result will be increased prices to the consumer. OTOH, stop-loss allows businesses to be more competitive and to reduce prices over time.

You are not required to have them check your receipt. If you don't let them check and mark your receipt, then they are not required to accept your receipt should you need to return/exchange an item on that receipt in the future.

You are assuming that theft is signifigant enough to put the store out of business, which is irrelevant. He is right that a store will charge what they feel they can get away with charging, regardless of theft rates.
 

skrilla

Senior member
Oct 22, 2004
833
0
71
I don't have a problem showing someone my receipt as I walk out the door. It takes a couple seconds and I am on my way.

However, I have been stopped because the person I was with had a keychain or something that was setting it off. We spent 5 minutes trying to figure out what it was. I really don't have time to sit there while the security guy tests out the stores alarm system.
 

matrix563

Banned
Sep 20, 2006
7
0
0
I bought some cheap 2.1 speakers from walmart for when I moved my midtower case (to keep my 5.1 at home) and when I got to the door the walmart guy wanted me to stop and I said "What" and he just let me go past with nary a word.

:D

i don't think those loss prevention speciliasts should do that. thats why i'm glad i do most of my shopping online.
 

Vic

Elite Member
Jun 12, 2001
50,422
14,333
136
Originally posted by: acemcmac
Originally posted by: Vic
Originally posted by: acemcmac
Originally posted by: mercanucaribe
Originally posted by: krunchykrome
Originally posted by: iamwiz82
Originally posted by: krunchykrome
Im not sure if you are obligated to, but I let them anyways if they ask. I have nothing to hide, and I understand tat they are trying to prevent theft. My local Comp USA does it.

Guilty until proven innocent?

It's a business, and consumers have choices. If you have such a problem with the store's bag/receipt check policy, you don't have to shop there. God Bless competition. There are many stores that I like, but I choose not to shop there because of either their policies or service, etc. I am all for a company doing what they can to reduce theft. It is no inconvenience to me to stop for a moment and hand the guy at the door my receipt and let him/her take a peep in my bag. Id rather them do that rather than take big shrinkage losses and have those losses passed onto me as a consumer, although that's an extreme situation.

It's a myth that stores raise prices to compensate for theft losses. If they could raise prices and increase their profit, they'd do that whether or not they are being stolen from.

:shocked:

Holy Sh1t!!! You're right!!!

Actually, he's not. He's just obtuse. It's true that stores can't raise prices just because they want to, but theft damages profitability and a non-profitable business cannot continue to operate forever. If its competitors manage to control theft and keep those losses in line with profitability while it does not, then it will go out of business, the level of competition in the marketplace will be reduced, and the end result will be increased prices to the consumer. OTOH, stop-loss allows businesses to be more competitive and to reduce prices over time.

You are not required to have them check your receipt. If you don't let them check and mark your receipt, then they are not required to accept your receipt should you need to return/exchange an item on that receipt in the future.

You are assuming that theft is signifigant enough to put the store out of business, which is irrelevant. He is right that a store will charge what they feel they can get away with charging, regardless of theft rates.

If one store does not control theft while another store does, and all else being equal, then certainly the latter store's competitive practices could be significant enough to put the non-competitive store out of business.
A store might be able to charge what they feel they can get away with, but they have to remain competitive or they won't be doing what they feel like for very long.
 

raildogg

Lifer
Aug 24, 2004
12,892
572
126
The employees and security people are doing their job. I doubt they are the ones making up the rules, so if you've got a complain, file it with management. Why give them a hard time when they are doing their job? Just stop for a few seconds and go on.