Arctic Cooling NV Silencer 5 fan is dying! GRRR!!

[NFS4]

I was awakened early today by the sound of my NVS5 coughing up a lung. The fan is screaming it's head off. The fan didn't even have any dust in it (I clean out my system about once every two weeks), yet it's whining. It's making this gawd awful rattling sound.

Anyone ever had their unit replaced before from them? I think it said that it has a lifetime warranty, but I'm not sure. Got it from Jab-Tech, but their 30 day warranty is up by now (bought it on 12/10).

I contacted their help.english@arctic-cooling.com email address, but haven't heard anything back yet

 

[RadiclDreamer]

Sounds like a bearing broke on you I would definately try to RMA it if possible

 

[THUGSROOK]

you should have told them you work for AT ~ youd get a faster reply, or at least a reply at all 😉

 

[Navid]

I can read "5 Years warranry" here.
http://www.newegg.com/app/Show...mage=35-186-120-01.JPG

 

[CraigRT]

Originally posted by: Navid
I can read "5 Years warranry" here.
http://www.newegg.com/app/Show...mage=35-186-120-01.JPG

looks like 6

 

[Navid]

Originally posted by: CraigRT

Originally posted by: Navid
I can read "5 Years warranry" here.
http://www.newegg.com/app/Show...mage=35-186-120-01.JPG

looks like 6

You are right! Thanks.
I tried to read the one at the bottom. But, the one at the top is larger and easier to read.

 

[NFS4]

Damn, still nothing back from them 🙁

 

[zakee00]

that stinks, i don't think im going to buy an NV5 now...too many negative reviews.

 

[CraigRT]

Originally posted by: zakee00
that stinks, i don't think im going to buy an NV5 now...too many negative reviews.

hm? This is the only negative thing I've seen regarding it..

 

[JBDan]

Originally posted by: CraigRT

Originally posted by: zakee00
that stinks, i don't think im going to buy an NV5 now...too many negative reviews.

hm? This is the only negative thing I've seen regarding it..

ME too

 

[zakee00]

Originally posted by: JBDan

Originally posted by: CraigRT

Originally posted by: zakee00
that stinks, i don't think im going to buy an NV5 now...too many negative reviews.

hm? This is the only negative thing I've seen regarding it..

ME too

gpu/memory not making good contact, "NV5 killed my card!!!!", some people's temps dont even change, fan dying etc. i have read about half positive and half negative reviews from people. i don't know if they just didn't install it right or what, but i think i might just buy an eVGA copper cooler if i don't change my mind about the NV5 again.

 

[NFS4]

I got nothing, so I emailed Jab-Tech:

We have a contract with the American Distributor that we will replace all broken parts for one year on Arctic Cooling products..

I suggest you contact our RMA dept (details on contact us page) and they will send you the necessary information

I hope they do advance replacements

 

[Creig]

Well... From 12/10/04 to 1/31/05 = 1.5 months which is CONSIDERABLY shorter than the expected lifetime of 15.5 years.

 

[NFS4]

Originally posted by: Creig
Well... From 12/10/04 to 1/31/05 = 1.5 months which is CONSIDERABLY shorter than the expected lifetime of 15.5 years.

No doubt

 

[THUGSROOK]

Originally posted by: THUGSROOK
you should have told them you work for AT ~ youd get a faster reply, or at least a reply at all 😉