Application can't delete its temp files

[doncho]

I'm not sure where to ask this...
I support a database driven ERP application that creates temporary files and then cleans them up afterwards. On one client system, the application is not able to delete these temp files which are located on a server in a shared networked directory that all users have read/write/modify access to. Any ideas why the app is unable to delete the temp files it creates on this system?

 

[mxnerd]

Call the ERP company.

BTW, can the temporary files location be controlled by setting $TEMP or $TMP envirionment varibles to local machine's folder?