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apples tech support sucks

K

Koharski

Senior member
I bought an ipod, placed the order on april 27th.

recieved the iPod, it didn't work. As soon as you plugged it into any XP computer the computer froze, even if the ipod was in disk mode. I tried on three computers, one of wich worked fine with an ipod identical to mine. In fact. on two of the computers they wouldn't even boot if the ipod was plugged in.

so I sent my iPod for repairs. After being in ontario for ages, they say "no problem found" and are sending it back.

it says "origional product shipped".

I KNOW my ipod doesn't work. tried different cables, tried different ports. everything.

If I get the same iPod back i'll be pissed. for 400 bucks I shouldn't have to wait over a month 😡
 
Originally posted by: Koharski
I bought an ipod, placed the order on april 27th.

recieved the iPod, it didn't work. As soon as you plugged it into any XP computer the computer froze, even if the ipod was in disk mode. I tried on three computers, one of wich worked fine with an ipod identical to mine. In fact. on two of the computers they wouldn't even boot if the ipod was plugged in.

so I sent my iPod for repairs. After being in ontario for ages, they say "no problem found" and are sending it back.

it says "origional product shipped".

I KNOW my ipod doesn't work. tried different cables, tried different ports. everything.

If I get the same iPod back i'll be pissed. for 400 bucks I shouldn't have to wait over a month 😡
Click to expand...


Odd, when I sent my iPod in for repair (dropped it) I got it back the same week.
 
lets not start a US VS canada falmewar here...

but anyway, should I send it for repair again? Maybe i'll just send it back and get a different MP3. Zen vision maybe?

but sure, apples products are good when they work :/
 
Originally posted by: Koharski
lets start a US VS canada falmewar here...

but anyway, should I send it for repair again? Maybe i'll just send it back and get a different MP3. Zen vision maybe?

but sure, apples products are expensive even when they don't work :/
Click to expand...

Fixed.
 
Originally posted by: Koharski
lets not start a US VS canada falmewar here...

but anyway, should I send it for repair again? Maybe i'll just send it back and get a different MP3. Zen vision maybe?

but sure, apples products are good when they work :/
Click to expand...

Check out the forums on ipodlounge and they should be able to help you better than we can. You said that it would freeze even in disk mode so that means you had to get it to work on at least one PC to get it into disk mode. Update the firmware on the iPod when you get it back.
 
Impossible, apple is far to awesome and has no problems with any of its products. Didn't you see that cool kid in the commercial that represented mac totally pwning that dorkwad that represented the PC? The symbolism was clear.

😛

I'd just vote with dollars, return it and buy a competitors product.
 
This is what the Ipod is thinking

beeb beeb entering beeb omg to much gay porno gat to go beeb

or

Beeb beeb cant get inside of window its locked beeb beeb
 
The first time I sent my iPod in because it stopped working they sent it back as well, even though I knew that there was a problem. (It wouldn't even turn on.) A few weeks later I filled out a return form, or whatever it's called, and sent it back in. This time they replaced it and sent me a brand new one. There is hope! Good luck.
 
Originally posted by: ngvepforever2
US Apple > Canada Apple
Click to expand...

Apple is going to have their tech in India by the end of the year i believe. Apple Canada though, will still be in Canada afaik (it's in my city actually).
 
okay, I spoke to the tech guy. he was pretty helpful.

so If it dowesn't work when I get it, i'm supposed to send it in again...

suuuure. If it doesn't work, i'm going to buy something else. maybe a 30gig archos? zen vision? (not zen vision M)
 
Originally posted by: OdiN
Their hardware sucks too. And their software.
Click to expand...

Buut but but, i thought OS X was the bestest! And iTrunes is the best mousic managerr out theare...? I i thought apple hardware was the bestest... How could this be? Every apple fan boy tells me this, is this false?



😛
 
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