Apple Outrages Users By Automatically Installing U2's Album On Their Devices

[fskimospy]

They elected for Apple to send them automatically. This isn't hidden, its in their iTunes library. Paying attention has its benefits.

It was added without notice or consent. If you're saying that in order to use automatic downloads that people should be constantly monitoring their itunes library to see if Apple has decided to add things to it doesn't make a lot of sense.

They should have simply made the album free on itunes instead of actively pushing it onto people.

 

[xBiffx]

It was added without notice or consent. If you're saying that in order to use automatic downloads that people should be constantly monitoring their itunes library to see if Apple has decided to add things to it doesn't make a lot of sense.

They should have simply made the album free on itunes instead of actively pushing it onto people.

That's absolutely what I'm saying. Same goes for updates or anything else that Apple wants to push to their devices.

 

[fskimospy]

That's absolutely what I'm saying. Same goes for updates or anything else that Apple wants to push to their devices.

I'm sorry, but that's frankly ridiculous.

 

[Moonbeam]

Apple customers like what Apple tells them they like.

They must be like Fox News Thingi.

 

[Hayabusa Rider]

This. Besides, it's about time Apple starting giving stuff away for free. It helps make up for all the years of them charging 3x what a computer should cost.

It's one thing to have a free lunch. It's another to be tied down and force fed.

 

[smackababy]

So, did Apple add the songs without them saying "I want these U2 songs!" and then they downloaded automatically? Because, that didn't happen like the article suggests. Apple simply added the songs to your account and if you had automatically download songs checked, you received the update. I didn't, so I have the option to download the songs, if I so choose.

If having automatic downloads was such a huge deal to have enabled, the users could have easily turned off roaming data and it would never happen. However, since they are idiots who want to cry about something, we get articles about how a company is bad due to user negligence.

 

[unokitty]

People that can't use smart devices, probably shouldn't.

Uno

 

[fskimospy]

So, did Apple add the songs without them saying "I want these U2 songs!" and then they downloaded automatically? Because, that didn't happen like the article suggests. Apple simply added the songs to your account and if you had automatically download songs checked, you received the update. I didn't, so I have the option to download the songs, if I so choose.

If having automatic downloads was such a huge deal to have enabled, the users could have easily turned off roaming data and it would never happen. However, since they are idiots who want to cry about something, we get articles about how a company is bad due to user negligence.

Can you point to a single other time in the age of data caps where large amounts of data has been pushed to users' phones without their authorization?

If not, this is company negligence, not user negligence.

 

[PokerGuy]

If having automatic downloads was such a huge deal to have enabled, the users could have easily turned off roaming data and it would never happen. However, since they are idiots who want to cry about something, we get articles about how a company is bad due to user negligence.

Again, you fail to see a crucial distinction. It's one thing to allow automatic downloading of things YOU select. It's another for the company to push something out to you. I might have the "automatic download" option enabled because I know I manage what I purchase and when. I can't (nor should I have to) figure out when apple (or anyone else) decides to "purchase" something into my library that I didn't want or ask for. There was no prior warning, no opt-in, it just got pushed out.

Certainly not the end of the world, but it's a terrible practice and a stupid move by apple.

 

[smackababy]

Again, you fail to see a crucial distinction. It's one thing to allow automatic downloading of things YOU select. It's another for the company to push something out to you. I might have the "automatic download" option enabled because I know I manage what I purchase and when. I can't (nor should I have to) figure out when apple (or anyone else) decides to "purchase" something into my library that I didn't want or ask for. There was no prior warning, no opt-in, it just got pushed out.

Certainly not the end of the world, but it's a terrible practice and a stupid move by apple.

Except, there was an opt in. You opted in to have anything in your iTunes account automatically downloaded and you opted in to having data roaming enabled. If having both enabled were so important, I guess Apple is at fault. Except, in 99.9999% of cases, that isn't true.

 

[Pens1566]

Yes, there is a distinction between what users buy and what Apple chooses to "purchase" for them unknowingly. Key word there is unknowingly.

 

[PokerGuy]

Except, there was an opt in. You opted in to have anything in your iTunes account automatically downloaded and you opted in to having data roaming enabled. If having both enabled were so important, I guess Apple is at fault. Except, in 99.9999% of cases, that isn't true.

You opted in to have anything in your itunes account automatically downloaded, but you did not opt in to having apple just "purchase" stuff into your itunes account without your knowledge. That's my problem with it, there was no "heads up" or opt in (or even opt out), they just sprang it on users. For most users, it's no big deal, but for some it definitely can be an expensive deal, and they have a right to be angry.

 

[Brainonska511]

Except, there was an opt in. You opted in to have anything in your iTunes account automatically downloaded and you opted in to having data roaming enabled. If having both enabled were so important, I guess Apple is at fault. Except, in 99.9999% of cases, that isn't true.

But you're missing the key distinction: the songs being added to the library by the user or being added to the library by Apple. If it is the former, and you have the automatic download option checked, it would be your own fault. If it was the latter, why should the consumer be expected to vigorously monitor their Itunes library to make sure Apple didn't add something for them?

 

[moonbogg]

Jesus, people are worried about shit like this? I won't pay this much for a phone so I don't have this problem. I bet less than 20% of people with these phones can actually afford them.

 

[smackababy]

But you're missing the key distinction: the songs being added to the library by the user or being added to the library by Apple. If it is the former, and you have the automatic download option checked, it would be your own fault. If it was the latter, why should the consumer be expected to vigorously monitor their Itunes library to make sure Apple didn't add something for them?

The problem I have is it doesn't matter who added it to the account. You opted to have all changes made to your iTunes account automatically downloaded. What if songs supported format changes, you purchased them knowingly and then a change was pushed. Apple's fault? How about all your apps updating?

The "affected users", which I believe are none and just looking for a way to bitch, were in a position where they SHOULD have vigorously monitored any and all data, as they were data roaming and data comes at a premium.

If they required to have data while roaming and automatic updates of anything, they were well aware of any possible pitfalls of the two they might encounter. I highly doubt that happened.

 

[fskimospy]

The problem I have is it doesn't matter who added it to the account. You opted to have all changes made to your iTunes account automatically downloaded. What if songs supported format changes, you purchased them knowingly and then a change was pushed. Apple's fault? How about all your apps updating?

The "affected users", which I believe are none and just looking for a way to bitch, were in a position where they SHOULD have vigorously monitored any and all data, as they were data roaming and data comes at a premium.

If they required to have data while roaming and automatic updates of anything, they were well aware of any possible pitfalls of the two they might encounter. I highly doubt that happened.

How about all the things a person decided to add to their itunes library is their fault and all the things Apple decided to add to their library without their consent is Apple's fault.

That seems pretty logical, doesn't it.

 

[Blackjack200]

How about all the things a person decided to add to their itunes library is their fault and all the things Apple decided to add to their library without their consent is Apple's fault.

That seems pretty logical, doesn't it.

What of the suggestion that this is mostly a theoretical offense? Has there been any documented case of an individual with automatic purchase downloads getting hit with huge data fees? I imagine if it actually happend either Apple or the carrier would make the user whole.

That said, I do think that way they rolled this out was annoying. I don't like U2 and didn't like that the songs from that album showed up in my song list when I was trying to put together a playlist.

 

[smackababy]

How about all the things a person decided to add to their itunes library is their fault and all the things Apple decided to add to their library without their consent is Apple's fault.

That seems pretty logical, doesn't it.

How about things previously added and then updated? Apps update automatically, if opted in. If I have data roaming enabled and all of my apps update at once, should I be outraged that my carrier charged me a ton of money because Apple updated my apps, when I previously opted into both services that would allow such to happen?

 

[fskimospy]

How about things previously added and then updated? Apps update automatically, if opted in. If I have data roaming enabled and all of my apps update at once, should I be outraged that my carrier charged me a ton of money because Apple updated my apps, when I previously opted into both services that would allow such to happen?

That seems to fall under:

1.) Things a person decided to add to their itunes library.

Doesn't it?

 

[fskimospy]

What of the suggestion that this is mostly a theoretical offense? Has there been any documented case of an individual with automatic purchase downloads getting hit with huge data fees? I imagine if it actually happend either Apple or the carrier would make the user whole.

That said, I do think that way they rolled this out was annoying. I don't like U2 and didn't like that the songs from that album showed up in my song list when I was trying to put together a playlist.

It probably is mostly theoretical. I certainly find the scenario quoted in the OP to be pretty unlikely. (although given that there's like 800 million itunes accounts I wouldn't be surprised if this happened somewhere to someone) It's not that big a deal for just about everyone else, but adding an album that wasn't asked for by the user to everyone's account was stupid, invasive, and annoying.

 

[JohnShadows]

I guess Bono didn't get that "retire" text.

 

[Printer Bandit]

Go here to remove it:

http://itunes.com/soi-remove

http://9to5mac.com/2014/09/15/apple...um-from-itunes-library-after-public-reaction/

 

[xBiffx]

Can you point to a single other time in the age of data caps where large amounts of data has been pushed to users' phones without their authorization?

If not, this is company negligence, not user negligence.

Can you point where this is the case here?

If not, this is just Apple customers being Apple customers, basically retarded as usual.

 

[OutHouse]

I'm sorry, but that's frankly ridiculous.

one of the very few things i will agree with you about.

 

[Subyman]

People are "outraged" over an album. Outraged. We've totally devalued words.