Apple mail drop

IngemarStenmark · Jan 27, 2015

Recipients are reporting an inability to open the attachment.

Thoughts?

:hmm:

Eug · Jan 27, 2015

IngemarStenmark said:
Recipients are reporting an inability to open the attachment.

Thoughts?

Yes. More info would help.

dave_the_nerd · Jan 27, 2015

What kind of attachment? You didn't send an iWork Pages file to a bunch of Windows/Office people, did you?

IngemarStenmark · Jan 27, 2015

60 files, all PDF, 21 MB. The files were compressed into an archive. Recipient could not open it. I've had the issue before.

Eug · Jan 27, 2015

Again, need more info. What kind of archive? What software was used for archival?

dave_the_nerd · Jan 27, 2015

Ingemar - are you using Apple Mail or is the recipient?

IngemarStenmark · Jan 28, 2015

I used the compression feature in Yosemite to produce a .zip file. Recipient using Windows.

TheStu · Jan 28, 2015

Maybe try sending it without the compression?

IngemarStenmark · Jan 28, 2015

I'll try that and report back.

IngemarStenmark · Jan 28, 2015

Sending the folder without compression did not work.