the unit is only 17 months old, the model is a BE550G which under normal current drain should give 10 minutes more or less. Instead it quits after only 15-20 seconds and power chute is now telling me the battery is not good. Waiting to see what APC plans to do, either repair or replace according to their website. So if they decide to replace it under warranty thats fine, or send a new battery , that will work also providing its not something wrong with the unit itself. Either way I still need another UPS so can you recommend something?