I have the APC Back-UPS ES Series 500 (Model BE500). It's the one that has a serial port connection to the computer. I plugged in the serial cable to both the back of the computer and the port on the UPS. I installed the PowerChute Plus program that APC has on their website, but during installation, the install program could not detect the UPS. I figured that the serial port had to be 'refreshed', so I cancelled the installation and rebooted the computer. After rebooting, I tried the installation again and the install program could not find the UPS.
Anyone else have this problem or have any solutions?
thanks,
don
Anyone else have this problem or have any solutions?
thanks,
don