Saga
Banned
Came home for lunch today and found that my apartment had been broken into sometime in the last six hours hours.. called the police and they pulled in a unit to dust the windows and doors for fingerprints after taking my information and timing the police report.
I live on the second floor. There are two windows with internal locks and screens, and neither were unlocked or damaged. The building itself has TWO security entrances - there is an entrance to the building that you use a PassPoint card to access, and then there are individual entrances to each apartment that use another PassPoint card to access. All of these doors, the front door, and my apartment door, lock automatically, so there is no option or availability to lock or bolt the doors as they do so immediately upon closing. I am the only person with the key to my apartment and it always stays attached to the same lanyard as my work office security entrances so it is pretty much impossible for me to lose (security clearance must be carried at all times or I can very quickly lose my job).
I do many side-jobs building computers, and constantly get an influx of UPS/FedEx packages with (sometimes very expensive) electronic equipment. Aside from me, the only other person who could access my apartment are the apartment managers and their maintenance staff. I left for work at 5:15 AM CST, and came back to my apartment at 11:AM CST for lunch to find the living room and home-office completely ravaged and gutted, and many boxes with computer components, a 47" LCD TV, two laptops, and one desktop (just the tower, there are three wall-mounted LCD's that they could not apparently figure out how to remove, but the DVI cable was actually cut off so the KVM and towers could be removed quickly).
The police report does not look good, at all. Considering the circumstances of the situation it was very evident the officer thought I was attempting to call in a false robbery with his questions, and pointing out there was no trace of forced entry.
I've lived at this apartment for almost three years now, and the staff are all very familiar with the large number of packages I receive. I am fairly confident at this time that this is something done by the apartment complex employees, however I have no ability to prove this, at all. Considering the location is already protected twice by electronic entrances, I never felt it necessary to put cameras inside my own apartment.
I have a bad feeling that if I even attempt to contact my insurance company they will be less than willing to work with me on this issue as the police report specifically says there is no evidence of forced entry - which basically means that a few days before Christmas I am out somewhere in the range of almost $13,000 in personal possessions and contracted computer equipment that was a bid sale and I must now pay double for..
What possible options would anyone have to suggest? I had initially thought that perhaps the security doors on the building recorded the PassPoint ID# of the badge used for entry, as well as times of entrance, etc.. but upon inquiring at the front office they fed me a story about not being able to confirm if they keep track of building entrances (which seemed very odd for me, perhaps this was a legal issue?) without a subpoena to do so, and she even went as far as to say they "don't track the doors".. however I am familiar with PassPoint security entrances and I am relatively certain that all traffic is recorded at a location to watch for break-ins if one of the electronic locks sends a forced entry signal (something I am paying for with my very high rent..).
Before I contact insurance I need to make sure I have my ducks in a row. Police seem very uncooperative and appear to believe I am the culprit myself, disregarding my long standing clean criminal record and security clearance background checks nearly every six months. What options do I have, legally, to get access to the badge logs from my apartment manager, if any?
Sorry about the long read,
Cliffs:
1) Apartment has two individual electronic locks, automatic, no user error possible unless door is left ajar (unlikely, they have a pretty strong arm).
2) Leave at 5 AM, return at 11 AM to find apartment randsacked.
3) Police report determines no forced entry, do not appear to believe story.
4) Apartment management is evasive in regards to tracking who enters my apartment, and with what badge. Will not admit to even doing so regardless of the fact that this is the only way I have personally experienced PassPoint to work.
5) Need options to prove that someone else accessed my apartment or no insurance claim will ever hold weight and I will be out of a small fortune right before Christmas..
I live on the second floor. There are two windows with internal locks and screens, and neither were unlocked or damaged. The building itself has TWO security entrances - there is an entrance to the building that you use a PassPoint card to access, and then there are individual entrances to each apartment that use another PassPoint card to access. All of these doors, the front door, and my apartment door, lock automatically, so there is no option or availability to lock or bolt the doors as they do so immediately upon closing. I am the only person with the key to my apartment and it always stays attached to the same lanyard as my work office security entrances so it is pretty much impossible for me to lose (security clearance must be carried at all times or I can very quickly lose my job).
I do many side-jobs building computers, and constantly get an influx of UPS/FedEx packages with (sometimes very expensive) electronic equipment. Aside from me, the only other person who could access my apartment are the apartment managers and their maintenance staff. I left for work at 5:15 AM CST, and came back to my apartment at 11:AM CST for lunch to find the living room and home-office completely ravaged and gutted, and many boxes with computer components, a 47" LCD TV, two laptops, and one desktop (just the tower, there are three wall-mounted LCD's that they could not apparently figure out how to remove, but the DVI cable was actually cut off so the KVM and towers could be removed quickly).
The police report does not look good, at all. Considering the circumstances of the situation it was very evident the officer thought I was attempting to call in a false robbery with his questions, and pointing out there was no trace of forced entry.
I've lived at this apartment for almost three years now, and the staff are all very familiar with the large number of packages I receive. I am fairly confident at this time that this is something done by the apartment complex employees, however I have no ability to prove this, at all. Considering the location is already protected twice by electronic entrances, I never felt it necessary to put cameras inside my own apartment.
I have a bad feeling that if I even attempt to contact my insurance company they will be less than willing to work with me on this issue as the police report specifically says there is no evidence of forced entry - which basically means that a few days before Christmas I am out somewhere in the range of almost $13,000 in personal possessions and contracted computer equipment that was a bid sale and I must now pay double for..
What possible options would anyone have to suggest? I had initially thought that perhaps the security doors on the building recorded the PassPoint ID# of the badge used for entry, as well as times of entrance, etc.. but upon inquiring at the front office they fed me a story about not being able to confirm if they keep track of building entrances (which seemed very odd for me, perhaps this was a legal issue?) without a subpoena to do so, and she even went as far as to say they "don't track the doors".. however I am familiar with PassPoint security entrances and I am relatively certain that all traffic is recorded at a location to watch for break-ins if one of the electronic locks sends a forced entry signal (something I am paying for with my very high rent..).
Before I contact insurance I need to make sure I have my ducks in a row. Police seem very uncooperative and appear to believe I am the culprit myself, disregarding my long standing clean criminal record and security clearance background checks nearly every six months. What options do I have, legally, to get access to the badge logs from my apartment manager, if any?
Sorry about the long read,
Cliffs:
1) Apartment has two individual electronic locks, automatic, no user error possible unless door is left ajar (unlikely, they have a pretty strong arm).
2) Leave at 5 AM, return at 11 AM to find apartment randsacked.
3) Police report determines no forced entry, do not appear to believe story.
4) Apartment management is evasive in regards to tracking who enters my apartment, and with what badge. Will not admit to even doing so regardless of the fact that this is the only way I have personally experienced PassPoint to work.
5) Need options to prove that someone else accessed my apartment or no insurance claim will ever hold weight and I will be out of a small fortune right before Christmas..
