AOL Execs hate their own email program!

guyver01

Lifer
Sep 25, 2000
22,135
5
61
AOL Execs hate their own email program

AOL Hated its Own Software
Top level execs ditch use of AOL e-mail
It seems someone at AOL/Time Warner thought that if they migrated the entire corporate mothership to AOL based e-mail, it might make for a nice gesture of unity among the divisions. Unfortunately, after a horror story adventure throughout all departments, someone decided to wise up. An entertaining story from the Wall Street Journal via MSNBC
 

Pundit

Senior member
Feb 28, 2002
634
0
0


<< Instead, management got months of complaints from both senior and junior executives in the divisions involved, who said the e-mail system, initially designed for consumers, wasn?t appropriate for business use. Among the problems cited: The e-mail software frequently crashed, staffers weren?t able to send messages with large attachments, they were often kicked offline without warning, and if they tried to send messages to large groups of users they were labeled as spammers and locked out of the system.Sometimes, e-mails were just plain lost in the AOL etherworld and never found. And if there was an out-of-office reply function, most people couldn?t find it. >>


So all these problems are appropriate for customer use?
 

gopunk

Lifer
Jul 7, 2001
29,239
2
0


<< When computers crashed in the Washington bureau of Time magazine due to the e-mail software, staffers sometimes sung out, ?So easy to use, no wonder it?s number one,? an ironic reference to America Online?s ad slogan. >>



ahaha.
 

Red Dawn

Elite Member
Jun 4, 2001
57,529
3
0
Just imagine how happy they'll be when AOL switches over to Nutscrape and dumps IE.
 

gopunk

Lifer
Jul 7, 2001
29,239
2
0


<< Somehow I doubt this was the same client that the public gets. >>



yup, chances are it was more stable.
 

tcsenter

Lifer
Sep 7, 2001
18,954
577
126
Man, millions of people have been complaining about the same things for years and it never got a mention in a mainstream newspaper. Then a couple execs get a taste of what they've been foisting upon their consumers and its front page news.

That's it. I'm switching careers.
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,234
2,554
126
www.theshoppinqueen.com


<< AOL Execs hate their own email program

AOL Hated its Own Software
Top level execs ditch use of AOL e-mail
It seems someone at AOL/Time Warner thought that if they migrated the entire corporate mothership to AOL based e-mail, it might make for a nice gesture of unity among the divisions. Unfortunately, after a horror story adventure throughout all departments, someone decided to wise up. An entertaining story from the Wall Street Journal via MSNBC
>>



Hahahahaha, I think it oughta be manditory for them to use their email !! If there is any justice this is a hell and AOL exec's will be forced to provide level 1 help desk support to AOL members for all eternity !!!