My maxtor 80 gig was making some noises about a week ago...sounded like the arm that spans across the platters was bouncing. It did it a few times, i got worried, then it stopped. Then the noise would come on and off, meanwhile the drive still functioned fine, just slow when the noise appeared. A day or two passed and the noise was permanently on...so i kept the computer off until i found a solution.
I called up Maxtor warranty division, who told me that my drive was still covered. They needed the serial number before they told me that, so i removed the IDE and power cable from the drive, and apparently broke the pin on the drive that goes to the red line on the IDE cable. Desperate to get the data off the drive, i'll try anything that doesn't void my warranty. The Maxtor CSR said if i attempted to open the drive, i'll be stuck with the full cost of the replacement they sent me. I have ~25 days to retrieve my data. What are my options for doing this myself? My BIOS won't recognize the drive.
pic of the broken pin
The pin is flush against the drive chassis right now, while the rest of the pins are intact.
-=bmacd=-
bmacd@msucycle.com
I called up Maxtor warranty division, who told me that my drive was still covered. They needed the serial number before they told me that, so i removed the IDE and power cable from the drive, and apparently broke the pin on the drive that goes to the red line on the IDE cable. Desperate to get the data off the drive, i'll try anything that doesn't void my warranty. The Maxtor CSR said if i attempted to open the drive, i'll be stuck with the full cost of the replacement they sent me. I have ~25 days to retrieve my data. What are my options for doing this myself? My BIOS won't recognize the drive.
pic of the broken pin
The pin is flush against the drive chassis right now, while the rest of the pins are intact.
-=bmacd=-
bmacd@msucycle.com