anyone work for earthlink??

[kamiam]

I was just offered a position w/ earthlink as a technical support rep, and was wondering if anyone has or does work for them...anything I should watch out for?? any "pitfalls" or advice??? I have never worked in a call center before, however I have worked for many "mom-n-pop" electronic/computer stores so I do have years of experience in customer support/service as well as repair

 

[MacBaine]

I look forward to bitching you out

 

[kamiam]

and I look forward to hanging up on you and cancelling your account

 

[Hammer]

Ah, I see you DO have call center experience.



<< and I look forward to hanging up on you and cancelling your account >>

 

[kamiam]

hehehe...macbain will be my first victim!!:Q

 

[kamiam]

bump for info