But does Facebook really qualify for that? I'd argue that Internet access does (as 'the internet' is pretty diffuse as-is), but Facebook is just a service that some people use, and others don't. This isn't like the water company or electricity or something. Should Netflix be made a utility, because it's grown 'beyond a product'? Just because people don't like their business model doesn't mean you hand over the company to the Government or something, you just don't use the product anymore.
Of course it does not, but that is what you are seeing. People want to use something from a company, but not deal with that company. You watch, if this keeps up, you are going to see people say that FB should be allowing other companies to run on their platform so they can choose something other than FB. It will be stupid, but, that argument is likely coming.
A great example of this is when M$ has to install other browsers on Windows instead of just allowing them to go install another one.