Anyone using Acronis 2013 and Windows 8 ??

sequoia464

Senior member
Feb 12, 2003
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A few months back I tried Windows 8 for a while - found out that when I had Acronis installed my computer wouldn't enable USB after being in sleep mode - I could move the mouse and get back to the sign in screen but then I couldn't get any input from either the USB mouse or the USB keyboard. I would have to do a hard reboot using the power button. Moved back to Windows 7 for various reasons.

Moved back to Windows 8 a couple of weeks ago - replaced a usb keyboard that was questionable, everything good. Installed Acronis again, same issue.

Anyone else experiencing this, or have any suggestions? My board is an Asus Sabertooth 990 FX revision 1 which Asus doesn't certify for windows 8 - think it could possibly be the mainboard?
 

Berryracer

Platinum Member
Oct 4, 2006
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I have a license for both Acronis True Image 2011 and 2013 but I learned my lesson the hard way not to use 2013.. dunno if they fixed the issue with their latest update but the update before the latest one the problem was there. Confirmed this on several PCs and the problem is there

After installing Acronis True Image 2013, everything runs fine just as usual, you install all your drivers and apps, then suddenly, you right click on a file, and the context menu doesn't appear, instead, you get the spinning clock in endless loops then explorer.exe just crashes.

I thought it was Start8 causing this, but then when my other machine which was on Windows 7 had the same problem, I knew it was 2013

2011 never gave me issues.

So for me, here is what I use:

Windows 7: Acronis True Image Home 2011 14.0.0.6942
Windows 8: Macrium Reflect
 

smakme7757

Golden Member
Nov 20, 2010
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I've got Windows 8 and Acronis 2013 on my laptop and desktop. No issues for me.
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
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If you use Acronis created Rescue Media (Bootable CD or Thumbdrive) you don't need to leave it installed. I install TI just long enough to create the media, then I uninstall it. Been doing that for years. Now using 2013 - not a problem with Win 8. I have licenses for 4,5,6,7,8,9,10,11,12 and now 13.
 
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cantholdanymore

Senior member
Mar 20, 2011
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If you use Acronis created Rescue Media (Bootable CD or Thumbdrive) you don't need to leave it installed. I install TI just long enough to create the media, then I uninstall it. Been doing that for years. Now using 2013 - not a problem with Win 8. I have licenses for 4,5,6,7,8,9,10,11,12 and now 13.
Why would you do that? How do you create periodic backups?
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
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Why would you do that? How do you create periodic backups?

I don't create periodic backups. All my systems have two duplicate drives, and I rotate them weekly. They were created by cloning. They are switchable. I always have a good "reserve drive" ready to go in case of any problem - even in my laptop!

I do it as planned redundancy. I like it better than the slow and cumbersome backup and restore process.

All machines have separate data drives, and they are replicated by synching. It is much faster than backup which is useless unless restored.
 
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sequoia464

Senior member
Feb 12, 2003
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Thanks for the Input, I appreciate it.

What I wound up doing was uninstalling Acronis and I'm using Nova to do a daily 'copy' of my 'D' data drive - - I still have acronis on W7 so I could clone my W8 C drive pretty easily on a weekly basis also.

Might be able to clone with Nova also, not real familiar with it yet.
 

WhoBeDaPlaya

Diamond Member
Sep 15, 2000
7,415
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After installing Acronis True Image 2013, everything runs fine just as usual, you install all your drivers and apps, then suddenly, you right click on a file, and the context menu doesn't appear, instead, you get the spinning clock in endless loops then explorer.exe just crashes.
Try disabling the Acronis Sync service using msconfig. Solved the problem for me on Win7x64.
No complaints about TrueImage 16 otherwise.
 

Berryracer

Platinum Member
Oct 4, 2006
2,779
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Try disabling the Acronis Sync service using msconfig. Solved the problem for me on Win7x64.
No complaints about TrueImage 16 otherwise.

I usually disable all Acronis services and just start the Acronis Scheduler when I want to create or restore a backup so I don't think that was the problem

I might give the latest 2013 build another try maybe they fixed the issue
 

sequoia464

Senior member
Feb 12, 2003
870
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Found out last night that Windows 8 prevents straight up cloning.
This is what I'm seeing from the reading that I did last night, is this accurate??

I can clone any disk EXCEPT my windows 8 drive.