Trying to find a LiveChat-like service at a reduced cost.
And I'm not saying that just to be cheap, but I actually just want the email and FAQ/Knowledge DB features only, and don't need the highly touted chat functions.
Any suggestions or any input on how you like LiveChat/LivePerson?
See http://www.liveperson.com/sb/sb_contact_center.asp if you're not familair with LP.
I've been looking for other CRM solutions like this, but everything I've looked for has been more than I need.
And I'm not saying that just to be cheap, but I actually just want the email and FAQ/Knowledge DB features only, and don't need the highly touted chat functions.
Any suggestions or any input on how you like LiveChat/LivePerson?
See http://www.liveperson.com/sb/sb_contact_center.asp if you're not familair with LP.
I've been looking for other CRM solutions like this, but everything I've looked for has been more than I need.