Anyone use knownhost here?

[Blueychan]

I signed up for knownhost a year ago. I created a domain for it but now I got a new domain name. How do you get rid of the old domain name or change the domain name from old to new using cPanel interface?

I submitted a ticket to knownhost support this morning but they take so long to respond. I know a few people here use knownhost so I thought I might get lucky.

 

[blurredvision]

Do you happen to have a reseller account? If not and you just have a shared account, then you'll have to wait for Knownhost to do it for you.

 

[Blueychan]

So i have to ask them to change it for me?

EDIT: Thanks

 

[GeekDrew]

As peritusONE said, you'll have to wait, if you don't have a reseller/VPS/dedicated account (read: access to WHM) with them.

That said, I have a VPS account with KnownHost -- have had for several years -- and their support has always been prompt.

 

[blurredvision]

Originally posted by: GeekDrew
That said, I have a VPS account with KnownHost -- have had for several years -- and their support has always been prompt.

I've used KnownHost for over a year now at RossMAN's suggestion, and I've never used a better host before. I've had a couple of issues, and they are prompt as hell with their fixes.

 

[Woosta]

Slicehost, Future Hosting, Solar VPS and KnownHost are all reputable hosts. I'm using both slicehost and future hosting now.

 

[IEC]

Originally posted by: peritusONE

Originally posted by: GeekDrew
That said, I have a VPS account with KnownHost -- have had for several years -- and their support has always been prompt.

I've used KnownHost for over a year now at RossMAN's suggestion, and I've never used a better host before. I've had a couple of issues, and they are prompt as hell with their fixes.

Agreed, I am currently using a reseller account and will probably upgrade to a VPS package at some point in the future.

If the OP has WHM access it can be done there, but I'm assuming this is a shared account.