Anyone use Impulse to buy games before?

Sep 23, 2011
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Just curious.

Bought my first game the other day (Grand Ages: Rome Gold), but never got it. Did all the software installing and other stuff, no luck.

Tried for a couple days to get support, no luck.

Talk about appreciating places like Steam, Gamer's Gate and Direct 2 Drive. They work like a dream compared to Impulse. The whole setup is clunky too.

Anyway, just wondering. I put in a PayPal dispute since no one is home over there or just doesn't care. I usually like doing a small purchase to test services out. This one failed for me.
 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
I have used it for Galactic Civ II. Had similar issues with getting it to work. I deleted everything, re-installed the downloader and the game, and was finally able to make it work. That's about my only experience.
 

you2

Diamond Member
Apr 2, 2002
6,919
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I have but not since they were purchased by gamestop. There was a recent email about an update to their client - perhaps the changes are buggy ?
 
Sep 23, 2011
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Seems like just buggy software. Finally heard from someone. They used my PayPal address for the game, not the email I listed on my order/account (odd).

However, the system isn't sending or re-sending the activation email, so I'm just spinning my wheels. I'm sure it will eventually work out at some point, but unless there's like a $30 savings on a game, I'll stick to other services.

Oh well.
 

paperfist

Diamond Member
Nov 30, 2000
6,539
287
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www.the-teh.com
I've used that service since Galactic Civilizations and never had a problem. I only own like 4 other games from there and still no problems. I haven't bought anything since GameStop took over though.
 

SLU Aequitas

Golden Member
Jul 13, 2007
1,252
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91
Used it while it was SD's service, purchased GalCivs and SoaSE + expansions, worked beautifully (and still does), but I have no incentive to purchase anything else through there since it is a part of Gamestop.
 

zinfamous

No Lifer
Jul 12, 2006
111,866
31,364
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I have it for Stardock Games only, as it was pretty much required for download--Galactic Civ, SoaSE, Elemental, and I only have it for those games.

Ever since Gamestop bought Impulse from Stardock, I haven't considered purchasing anything from them.

....I'm hoping that Stardock will somehow make their games available on Steam and I can port the license keys to steam. ...though I don't see how that's possible. :\
 
Sep 23, 2011
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Yeah, it's just turning into a mess. They are going to move the game to another account I had to set up. But, I have to send in two serials, two purchase numbers, address, blah blah blah. Still not sure why they didn't just validate my email on the original account so I could log in and be done with it.

Was never sent my serial # either, so this should be fun.
 

SunnyD

Belgian Waffler
Jan 2, 2001
32,675
146
106
www.neftastic.com
Picked up the Stardock titles from it - GalCiv, Sins, Demigod, etc. But nothing since being bought by Gamestop (only because I know if I wait long enough the same titles will be on sale cheaper on steam).
 

Martimus

Diamond Member
Apr 24, 2007
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I have about 20 games or so on Impulse. I have had some issues with it though. If you buy it using a different e-mail address than what your account is linked to, it doesn't show up. In that case you either have to call them, write them an e-mail, or you may be able to add it manually with the purchase code given in the e-mailed receipt they send you.

I haven't used the system since Stardock sold it to Gamestop however, so I don't know if their customer support is as good as it was under Stardock.
 
Sep 23, 2011
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Was great before Gamestop bought it. Afraid to use it since.

Seems to be the consensus. The support is a bit lacking. Never heard back from my earlier reply. Glad this isn't a game I wanted to play within a week of purchasing it. ;)

Lesson learned.
 

ImpulsE69

Lifer
Jan 8, 2010
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I bought one game off Impulse before the GS days and it never would download, just kept giving me errors, so I never bought another.
 

Elixer

Lifer
May 7, 2002
10,371
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I went to fire up the client for my stardock games I purchased awhile back, and... couldn't log in.
Tried to reset the password, nothing.
Wrote a e-mail to them, and still no response. :(
 
Sep 23, 2011
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Sounds like many people have troubles. I never heard back from them after sending them all that data. So looks like the usual response is averaging 2 business days. Awesome. :)
 

JujuFish

Lifer
Feb 3, 2005
11,443
1,053
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I've grabbed games from Steam, Direct2Drive, GamersGate, and Green Man Gaming, but never Impulse. I'm tempted to go with them for Assassin's Creed: Revelations, though, because apparently Gamestop is the only retailer allowed to sell the version with the bonus mission.
 

SpunkyJones

Diamond Member
Apr 1, 2004
5,090
1
81
I haven't bought from them in quite awhile, the only titles I have are the Gal Civ series and Titans Quest, never had any issue with them.
 

KaOTiK

Lifer
Feb 5, 2001
10,877
8
81
I've only bought Stardock titles from them before Gamestop bought it. Now I wont use it at all unless it is a Steamworks title. I never really cared for it that much, but didn't have a choice to play sins and galactic