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Anyone notice anything weird about Seagate's new perpendicular HDs?

M

MDesigner

Platinum Member
My cousin has been noticing some odd behavior with a new Seagate 750GB SATA he bought.. it's one of those new perpendicular data storage drives. I don't remember hearing it, but he describes it as a momentary high pitched "REEEET" noise followed by a click. The HD light stays on till it's done doing that, then the light shuts off. Rinse and repeat a few minutes later.

The thing is, he sent this drive into Seagate (RMA), and they sent back another drive.. still the same symptom. In fact, he was copying over large amounts of data and his computer rebooted. Could it be that the drive is overheating due to poor case ventilation? I'm gonna have him download Active SMART and give me his drive temp. I should note that his other HDs (smaller capacities, older tech) do not have any issues.

If anyone has any ideas, I'd appreciate it.. thanks!
 
Yes.. clicks bad. I'm trying to figure out what's causing this. I highly doubt it's a bad HD, because this happened with the other drive he RMA'd, and now this new one from Seagate is doing the same thing. Power issue, maybe?
 
I own the 750GB version and have not heard any weird noises. However, I thought I heard a click today but I was not sure if that was the hard drive or if it was something else.

It could very well be a power issue as well.
 
I have two Seagate 160 Perps for my laptop - and they perform perfectly - no sounds at all. Could the larger 3.5" Perps have a problem? Or, is it a quality control issue for a certain batch?
 
I believe all 7200.10s are these "perps" 😛
I have the 320GB version, which works like charm. Silent as if nothing was there and FAST!
 
I have a much smaller Seagate perp drive and it works fine. Runs about 47C and is really quiet with no clicks
 
And we could probably get 200 more people to post saying their Seagates are fine 🙂 What I'm wondering is, obviously this isn't a faulty HD... what else could be causing these symptoms?
 
I know a guy who worked for seagate, and he told me they liked to ship out drives before they are thoroughly tested. I think its a 1 in 1000 drives that has a mechanical problem (off the line) otherwise it tends to be user error.

love the 5 year warrenty 😉
 
It does sound like a power issue as the drive is restarting and Windows crashes if it occurs during use. Check power wire and plug... move it about a bit and see if it loses power. If not, try another plug from the PSU anyway -one known to be good when used with another drive if possible. Otherwise, run the full SeaTools Diagnostics.
 
I would run a diagnostic on the drive....I'm also surprised to hear someone is running their drive at 47C which sounds hot to me, but then again I don't have that big of a HD so they may run hot. My WD 320GB runs at 30C.
 
What sort of diagnostic? He ran SMART.. which is didn't pick up anything bad. Temp of 47C is normal for this drive. 60C would be hitting the danger zone.

Hmm...we could grab a SATA HD enclosure, slap the drive in there, and test it on another machine like a laptop, and see if it still misbehaves. If it does, it's definitely a HD issue. If it works fine, it's something else.... (but what?)
 
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