Anyone know the definitive answer on Samsung's dead pixel policy for the USA?

[imported_wolfe]

I've seen several computer news sites announcing samsung's new dead pixel policy, which started on january 1st.. apparently they'll replace any screen with 1 or more dead pixels..

However, then I saw another link which suggested this is only applicable in Korea.
Samsung's website states that it's around 8 dead pixels for a 17-19" LCD before it will qualify for replacement, though I suppose this could be out of date information.

Does anyone know what the real deal is with this? Alternatively, I heard monitorsdirect.com offered a zero tolerance dead pixel replacement too, although their website seems to be down.. anyone know of another retailer who offers this?

thanks

 

[imverygifted]

im pretty sure newegg states its 6-8

 

[imported_Hi]

it applies to the USA also

 

[imported_wolfe]

Awesome, thanks

Am I correct in thinking that you deal directly with Samsung for a replacement?

Also do you know whether it only applies to 2005 and onward screens? Or does it apply to any screen purchased after jan 1st 2005?

many thanks again!

 

[pang]

Any updates on this? Just got a 710N with a stuck red pixel thats very annoying on dark screens.

 

[SrGuapo]

I would try to buy it at a non-online retailer if possible (staples, best buy, etc.). They will more than likely take it back if you complain enough despite the actual policy.