Anyone know how I can get in contact with Epox for an RMA?

[KennyH]

If you guys could let me know I would greatly appreciate it. I can't find a single number to contact on their website. :|

 

[mechBgon]

Mwahahaha, I found some for you http://www.epox.com/html/english/company5.htm

 

[KennyH]

Sheesh, I feel like an idiot. Thanks!

 

[RalfHutter]

Good luck. I wanted to RMA an 8K7A with a bad floppy controller last year and they told me I had to go through the dealer I bought it from, even though it was about 3 months old.

EPoX is about 2 miles away from where I work and they wouldn't even let me bring it there. I had to go through the dealer which took about 6 weeks.

I had to buy another board in the meantime, I couldn't wait that long without a system.

 

[Kingofcomputer]

Don't buy Epox again.

 

[blackhawk]

I dont know about epox's rma & support but I have 2 of their boards and never a problem. They've been the most stable of the 6 amd motherboards Ive owned so I couldn't agree with "dont buy Epox"

What mb mfg has good support? My one Soyo mb that I had problems with was a nightmare to even contact Soyo and I had to go to Taiwan to get a response, never again for them.

 

[TimeKeeper]

Q Requesting warranty status or RMA repair?
A Contact your retailer (place of purchase) for all warranty/RMA issues.
EPoX maintains free online technical support for the life of your product. Our technicians are available to help assist you in the installation, configuration and troubleshooting of our products. We will quickly address your questions as fast as we possible can. For information about obtaining warranty repair services please click here before contacting our technical support staff.

For users having trouble with their EPoX products and need technical assistance please follow the three step process below to resolve your issue.


Your primary source for technical support is your place of purchase -- they will have the most current information about your configuration. Sorry at this time we only provide warranty service to direct customers. All non-direct customers should obtain repair, exchanges or refunds from their place of purchase only.