Anyone know best buy's replacement policy on laptop batteries?

[minendo]

I bought a Tosiba Celeron 1.5 laptop back in December with the service plan. My battery now lasts no longer than 30 minutes. For their replacement policy do they require the battery be completely dead?

 

[Zim Hosein]

Where did you purchase the lappy from minendo?

 

[minendo]

Originally posted by: Zim Hosein
Where did you purchase the lappy from minendo?

Best Buy. (see title)

 

[bubbadu]

Originally posted by: minendo
I bought a Tosiba Celeron 1.5 laptop back in December with the service plan. My battery now lasts no longer than 30 minutes. For their replacement policy do they require the battery be completely dead?

I would read into the EXACT wording of the plan... at Staples, we consider a battery to be a "consumable" and thus non-replaceable... it should say somewhere in the paperwork what exactly is covered... if that does't work, i would just take it into B&M and see what they say.. if its covered in the plan they will probaly just order a new one from tosibha..

-Bubbadu

 

[minendo]

Originally posted by: bubbadu

Originally posted by: minendo
I bought a Tosiba Celeron 1.5 laptop back in December with the service plan. My battery now lasts no longer than 30 minutes. For their replacement policy do they require the battery be completely dead?

I would read into the EXACT wording of the plan... at Staples, we consider a battery to be a "consumable" and thus non-replaceable... it should say somewhere in the paperwork what exactly is covered... if that does't work, i would just take it into B&M and see what they say.. if its covered in the plan they will probaly just order a new one from tosibha..

-Bubbadu

Battery is covered under their warranty. That is the only reason I bought it. Just not sure what they consider a bad battery.

 

[Zim Hosein]

Originally posted by: minendo

Originally posted by: Zim Hosein
Where did you purchase the lappy from minendo?

Best Buy. (see title)

Reminder to self, stop drinking

Happy Birthday minendo :beer: