Anyone here on Cisco Voice side?

[oddyager]

For main menus that offer multiple language options, do you create individual aef script for each language or can you do them all under one script and make each menu its own label?

 

[rathsach]

Originally posted by: oddyager
For main menus that offer multiple language options, do you create individual aef script for each language or can you do them all under one script and make each menu its own label?

Made no sense to me.. Are you trying to do different .kml files for different laguages on the phones on-screen menu? Or are you trying to change the language on the UCM/CCM pages?..

 

[oddyager]

Originally posted by: rathsach

Originally posted by: oddyager
For main menus that offer multiple language options, do you create individual aef script for each language or can you do them all under one script and make each menu its own label?

Made no sense to me.. Are you trying to do different .kml files for different laguages on the phones on-screen menu? Or are you trying to change the language on the UCM/CCM pages?..

Sorry that was unclear. I'm building an auto attendant script which will present the user either an English or Spanish options for the additional menus. The external script it calls to handle what action the CM takes when a caller hits one of the options is where I'm asking whether the english and spanish menus need to be separate AEF scripts or can this be all done under one AEF script? So basically will it look like this?

Routing Script:
Call --> External Script: main Menu.aef --> CED --> 1 to External Script English menu.aef, 2 to External Script Spanish menu.aef

 

[rathsach]

Originally posted by: oddyager

Originally posted by: rathsach

Originally posted by: oddyager
For main menus that offer multiple language options, do you create individual aef script for each language or can you do them all under one script and make each menu its own label?

Made no sense to me.. Are you trying to do different .kml files for different laguages on the phones on-screen menu? Or are you trying to change the language on the UCM/CCM pages?..

Sorry that was unclear. I'm building an auto attendant script which will present the user either an English or Spanish options for the additional menus. The external script it calls to handle what action the CM takes when a caller hits one of the options is where I'm asking whether the english and spanish menus need to be separate AEF scripts or can this be all done under one AEF script? So basically will it look like this?

Routing Script:
Call --> External Script: main Menu.aef --> CED --> 1 to External Script English menu.aef, 2 to External Script Spanish menu.aef

Hmm, good question actually.. My quess is that one script can handle it, but it can turn ugly.. I'd probably do it in seperate scripts myself..

 

[drebo]

I'm not familiar with Call Manager, however whenever I need to do something similar in Asterisk, I use different contexts (the equivalent of a "script") for each leg of the menu. Makes debugging easy when I have one context per function, instead of everything in one single massive context.