Anyone have e-mail for Amazon.com CEo Update amazon join dell other with Indian crap, who is going to DC to protest

RossMAN · Jan 16, 2003

Why not e-mail all of Amazon.com's executive staff?

http://www.corporate-ir.net/ireye/ir_site.zhtml?ticker=AMZN&script=2200&layout=8

Wduaqnug · Jan 16, 2003

found it lets hope jeff responds, tired of his outsourced indian support

notfred · Jan 16, 2003

I dunno, but steve jobs' email is steve@mac.com

TommyVercetti · Jan 16, 2003

Originally posted by: Wduaqnug
found it lets hope jeff responds, tired of his outsourced indian support

Got some horror stories to share? I love em.

Wduaqnug · Jan 16, 2003

bycott amazon.com , dell.com others who will outsource their support to some crap hole company's

Wduaqnug · Jan 16, 2003

thank god, they didnt outsource their phone support yet

brtspears2 · Jan 16, 2003

Im lucky to get anything more than a form letter from amazon.com if I ask about anything.

Wduaqnug · Jan 16, 2003

nice English speaking rep, just told me their e-mail support is outsource he feels sorry for customers have to go through such a hassle

ElFenix · Jan 16, 2003

yeah, like jeff bezos is going to read that.

Mill · Jan 16, 2003

Originally posted by: Wduaqnug
nice English speaking rep, just told me their e-mail support is outsource he feels sorry for customers have to go through such a hassle

Irony is shocking.

Wduaqnug · Jan 16, 2003

you might be suprised, have two sucessfull cases with CEO of Verizon, CEo of HSBC Bank Holdings both personally replied than assigned corporate level manager to resolve

spanky · Jan 16, 2003

jeff@hotmail.com

hpkeeper · Jan 16, 2003

what's the issue with Amazon.com?

Zim Hosein · Jan 16, 2003

Originally posted by: Millennium

Originally posted by: Wduaqnug
nice English speaking rep, just told me their e-mail support is outsource he feels sorry for customers have to go through such a hassle

Click to expand...

Irony is shocking.

It's the mouse again I tell you

DaveSimmons · Jan 16, 2003

I received a defective DVD box set (2 of one disc, another missing) and received a response from the "crap hole" support within 24 hours and had the replacement box a couple of days later.

Perhaps you were hostile and inarticulate in your original complaint as well as here and they couldn't figure out what you were asking them to do?

ManSnake · Jan 16, 2003

Originally posted by: Zim Hosein

Originally posted by: Millennium

Originally posted by: Wduaqnug
nice English speaking rep, just told me their e-mail support is outsource he feels sorry for customers have to go through such a hassle

Click to expand...

Irony is shocking.

Click to expand...

It's the mouse again I tell you

hmm, I am begining to see a pattern here...

ManSnake · Jan 16, 2003

Originally posted by: DaveSimmons
I received a defective DVD box set (2 of one disc, another missing) and received a response from the "crap hole" support within 24 hours and had the replacement box a couple of days later.

Perhaps you were hostile and inarticulate in your original complaint as well as here and they couldn't figure out what you were asking them to do?

Would it have anything to do with the mouse?

Wduaqnug · Jan 16, 2003

I knew it!
Greetings from Amazon.com.

We are responding to a recent request concerning your account. For
security reasons, we can only send order information to the e-mail
address that is associated with the account. For this reason, I am
sending my reply to this e-mail address (nyelcap@hotmail.com),
rather than the feedback company from which the request was sent.

If you need to write to us again, please write from this address.

We have chosen to augment our customer service capabilities by
outsourcing Daksh.com, a company in India whose commitment to
efficient, high-quality customer service matches our own.

Please note that we continue to hire new representatives and grow our
U.S. customer service centers in Tacoma, WA; Grand Forks, ND; and
Huntington, WV.

Our reasons for choosing Daksh.com are many. Since Amazon.com's
customers come from all over the world, we felt that the location of
Daksh.com--in a time zone 12 hours from our Seattle headquarters--
would help to ensure that someone is always ready to respond to a
customer's inquiry. In addition, India has an abundance of highly
educated workers who are fluent in English. And Amazon.com will be
working closely with Daksh.com to train its employees in the high
standards of customer service that our customers have come to expect.

Thank you for your comments. We hope to see you again at Amazon.com.

Best regards,

Robert Rowland
Amazon.com... And You're Done

Wduaqnug · Jan 16, 2003

Wduaqnug · Jan 16, 2003

seriously i should organize indian support protest

aphex · Jan 16, 2003

I repeat what was said above,

"Irony is a bitch"

hdeck · Jan 16, 2003

you racist?!!?

Wduaqnug · Jan 16, 2003

what racist gotta to do with anything, i have no problems with them doing CS from india but it has to be same as it would be in us. Dell have been awarded best technical support awards in past, they truly been best in pc support now with indian support everything going out the drain

venk · Jan 16, 2003

Originally posted by: Wduaqnug
I knew it!
Greetings from Amazon.com.

We are responding to a recent request concerning your account. For
security reasons, we can only send order information to the e-mail
address that is associated with the account. For this reason, I am
sending my reply to this e-mail address (nyelcap@hotmail.com),
rather than the feedback company from which the request was sent.

If you need to write to us again, please write from this address.

We have chosen to augment our customer service capabilities by
outsourcing Daksh.com, a company in India whose commitment to
efficient, high-quality customer service matches our own.

Please note that we continue to hire new representatives and grow our
U.S. customer service centers in Tacoma, WA; Grand Forks, ND; and
Huntington, WV.

Our reasons for choosing Daksh.com are many. Since Amazon.com's
customers come from all over the world, we felt that the location of
Daksh.com--in a time zone 12 hours from our Seattle headquarters--
would help to ensure that someone is always ready to respond to a
customer's inquiry. In addition, India has an abundance of highly
educated workers who are fluent in English. And Amazon.com will be
working closely with Daksh.com to train its employees in the high
standards of customer service that our customers have come to expect.

Thank you for your comments. We hope to see you again at Amazon.com.

Best regards,

Robert Rowland
Amazon.com... And You're Done

What is so bad about that? You have a thing against Indians or something?

Anyone have e-mail for Amazon.com CEo Update amazon join dell other with Indian crap, who is going to DC to protest

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