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Anyone good at confrontations??? I'm not...

Psylence

Banned
I'm such a wuss. Every time I have to talk to someone and I know they're not going to like what I'm saying, I get all nervous inside and my heart starts beating really hard and fast.

For instance, when I get off work here shortly I'm going back to a car audio shop where last weekend I had them install keyless entry in my wife's vehicle. I'm not happy with it at all. The remotes they gave me only have one button on them. The same button locks and unlocks the vehicle. When you press the button, it does the opposite of whatever it did last time you pressed it, regardless of whether the vehicle is locked or unlocked. So if the last time you pressed the button it unlocked the doors, the next time you press it, it will lock the doors even if you've already locked them yourself manually. Know what I mean? It sucks! You never know exactly what it's gonna do unless you remember what it did last time.

This really bugs me. Why couldn't they give me a remote where one button locks, and another button unlocks? Would that be more work for them?

I just asked for "keyless entry" so of course I didn't ask the right kind of questions, but I didn't think about it at the time and they should have made it clear to me what exactly I was getting in the first place. I'm sure they won't be very cooperative because they already have my money. What should I say to them? Don't you think I have a legitimate beef?
 
I get the same way when I confront someone, but I manage to stick to my guns. Where did you get it installed? Like a Best Buy or something? If it was someplace like that, I bet if you make enough noise they'll do whatever to make you happy whether you have a legitimate beef or not. If it was some local place, it'd be kind of iffy. Especially since you "didn't ask the right kind of questions." Good luck.
 
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