Kinda long so bare with me.
I ordered some flowers from proflowers.com for my wife and even paid extra to ensure they get there today (2/13). The FedEx site said they would be there by 4:00 PM. BTW wife leaves work @ 4:30 PM.
I called her a couple of times today and she never mentioned the flowers. SO I finally had to just ask her. She had not recieved them.
I called my brother for something unrelated and he mentioned he had ordered his wife flowers from them also. SHe did get hers today but one was broken and several were wilting.
Is this the consensus of this company? I tried to call them but they have a rediculous message saying "Due to a high volume of calls we are unable to take your call at this time". I sent them an email but probably won't hear back from them until next week. I also called my credit card company and they said if proflowers gives me a problem then I can talk with the charge dispute department.
Hope they give me a refund but they probably won't.
I ordered some flowers from proflowers.com for my wife and even paid extra to ensure they get there today (2/13). The FedEx site said they would be there by 4:00 PM. BTW wife leaves work @ 4:30 PM.
I called her a couple of times today and she never mentioned the flowers. SO I finally had to just ask her. She had not recieved them.
I called my brother for something unrelated and he mentioned he had ordered his wife flowers from them also. SHe did get hers today but one was broken and several were wilting.
Is this the consensus of this company? I tried to call them but they have a rediculous message saying "Due to a high volume of calls we are unable to take your call at this time". I sent them an email but probably won't hear back from them until next week. I also called my credit card company and they said if proflowers gives me a problem then I can talk with the charge dispute department.
Hope they give me a refund but they probably won't.
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