I have bought stuff from them without out a hitch. A friend of mine was not so lucky though. He purchased an overclocked T-Bird which they billed immediately to his credit card, but didn't ship it for like 2 weeks. It was on back order. He called, got recordings mostly. When he did get in touch with them, they acted like he had no right to question them. He was extremely pissed to say the least. They are more or less tied to AthlonOC which he began posting about his problem with them. Talk about a flame-war from hell. I wish I still had the links. Did I mention the T-Bird had one bridge that wasn't connected good, so it wouldn't work. We fixed that problem and it worked fine. All of this steered me here. IMHO Athlon OC simply isn't in the same ball park with AnandTech. This place is far superior and much more professional. Just my 2 pennies worth.