Originally posted by: Renob
Evadman
Thanks for the info, I think I will pass on getting the blinds in the glass.
Don't base your entire opinion all on one doufus on the 'Net. Go to a Pella store and talk with one of the sales guys. Be aware that they make commision, so it is possible that they will streach the truth. Askt hem specificly about the warranty, and what happens if a kink appears, and how to change out the glass, etc.
I really wish Anderson made a door like that. Then I could recomend them. They have the best customer service I have ever seen. I bought a clearance door at Home Depot (a $1200 fwg 6068. I paid $280 because it was 2 years old, and missing a few hardware pieces) I called their consumer Number (888-888-7020 IIRC) and told them I just bought it and that it was missing some pieces. (The pieces were the weatherstripping between the panels and the bracket that holds the stationary pnl) I was all ready to pay for the pieces, but they shipped them out for nothin'. I used to have customers come in all the time because they did something stupid and broke something, and I just had them all call that number. Anderson took care of them real well. Can't say the same for Pella. ( at least their Proline and Designer series numbers. Their archetectural # was probably better since it cost a ton of money for very little performance)
So if you are gonna get a door, I reccomend anything by Anderson. The PS series is the best bang for the buck. (vinyl coated wood inside and out) the 6068 slider is only about $600 or so, and has the same energy efficency as the FWG models (vinyl outside, wood inside.) The FWG 6068 is $1181 with brass handle and screen. It can be ordered with Oak or Maple interior if you have too much money. (It was about $200 upgrade for that)
The best part is, I live about 10 minutes from the Anderson Factory. So if ya need something, just let me know. I still have a few contacts on the inside from when I worked at Home Depot (being the top seller in the Chicagoland area HD's was good. The vendors loved me ) Same goes for Pella and most other Millwork Manufacturers. (this includes Owl Hardwoods, General Pacific, Silverline, Owens Corning, Milliken Millwork, Southern Millwork, Specialty, Millwork Masters, Feather River, Nord, and others.) If you buy anything and have any problems let me know

I am also about 25 minutes from Pella Corporate as well.
All I can say is NEVER EVER buy anything from Southern Millwork. They outright lie to customers on the phone, and in their brochures. Avoid Crestline if you can as well. They don't lie, but their products are shoddy.