Anyone ever claimed against USPS for Insured Mail?

Murpheeee

Diamond Member
Apr 30, 2000
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My wife just bought an antique typewriter off Ebay and when it arrived there is a chunk broken off the cast iron frame.

The guy who sold it sent it insured, but so far has not responded to her Emails telling him of the damage.

I was just wondering what the process of filing a claim against USPS insurance involves? Presumably it will come from him....any idea how long it takes? dO they need to see the damage? Its gonna cost us a fortune to ship this thing back to him...weighs a ton.