Anyone else have problems with Gamefly?

[MrDingleDangle]

So I have had Gamefly for about 8 months now. Overall I have probably sent 5-6 games back to them at first it would take 1-3 days for them to get my return (I live in Los Angeles where they are being sent to). But the last 2 I sent back have never got there, one I sent 2.5 weeks ago reported it and they sent a new game. The last one I sent just about a week ago and they haven't received that one too. Is this normal for Gamefly?

What is the point if it takes 2+ weeks to get a new game when I could walk the game back to them faster then that

 

[novasatori]

maybe you should notify Gamefly and USPS
I've heard of/seen several people who like to steal these things and netflix from the mail.

 

[MrDingleDangle]

Originally posted by: novasatori
maybe you should notify Gamefly and USPS
I've heard of/seen several people who like to steal these things and netflix from the mail.

I reported the first one...waiting a couple more days for the second one.

I have sent netflix back from the same place for years and never had a single one go missing

 

[llamajizz]

I was a member for about 8 months with no problems whatsoever. Then I canceled my account, sent the two games back and they "never got them".

 

[Narse]

They didn't get 3 games I sent back, the first 2 were not a problem the third they cancled my account and charged me for the game :/

 

[Gooberlx2]

Originally posted by: Narse
They didn't get 3 games I sent back, the first 2 were not a problem the third they cancled my account and charged me for the game :/

Seems like they shouldn't be able to charge you if the usps or some jerk raiding mail boxes is stealing them. But I'm sure it's all outlined in the TOS.

 

[Mxylplyx]

All services like this really need to use discreet packaging.

 

[Yreka]

Originally posted by: Mxylplyx
All services like this really need to use discreet packaging.

I agree.

The first time I used the service, I had the same problem as the OP.. I canceled my account, before they started charging me for them. I always dropped my returns in the locked blue mailbox in front of the post office, as I am there a couple times per week anyway. The games were obviously being stolen by the mail carriers, or their employees.

Movies arent so bad anymore, they are cheap. But when someone sees a Gamefly envelope, they know there is a good chance there is a 30-50 dollar game in there. Temptation is that much higher.

I resigned up again 2 months ago, and am 1 for 1 so far. Hopefully the theif is on to other things, I really would like to keep the service this time.

 

[novasatori]

Originally posted by: Yreka

Originally posted by: Mxylplyx
All services like this really need to use discreet packaging.

I agree.

The first time I used the service, I had the same problem as the OP.. I canceled my account, before they started charging me for them. I always dropped my returns in the locked blue mailbox in front of the post office, as I am there a couple times per week anyway. The games were obviously being stolen by the mail carriers, or their employees.

Movies arent so bad anymore, they are cheap. But when someone sees a Gamefly envelope, they know there is a good chance there is a 30-50 dollar game in there. Temptation is that much higher.

I resigned up again 2 months ago, and am 1 for 1 so far. Hopefully the theif is on to other things, I really would like to keep the service this time.

That's another thing, we used to have a problem with things "not arriving" when we used the blue mail boxes, so we switched to only dropping them off inside the local USPS office, and we've had 100% arrivals of returns.