- Feb 15, 2006
- 11,953
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I bought XP Media Center edition OEM from Newegg that came with the free upgrade coupon. I followed the instructions on the paper that said to go to a certain website and fill in my info. Did that. I gave my credit card info for the shipping (please, $10 to ship it?). Next, I get an email from them requesting a copy of my receipt and the confirmation number (listed in the subject line of the email). No problem, I thought. I print out my newegg invoice, scan it as a pdf and mail it to them. Now they are saying it's invalid!
I call (after being on hold for about 20 minutes to be told by someone that they only handle upgrades from prebuilt pcs and to go to another website. That website is not what I want, it appears to be for business versions. I don't think that she realized I had an OEM and not a retail version, but I didn't think to mention that until just now.
Has anyone else had a problem with this?
I call (after being on hold for about 20 minutes to be told by someone that they only handle upgrades from prebuilt pcs and to go to another website. That website is not what I want, it appears to be for business versions. I don't think that she realized I had an OEM and not a retail version, but I didn't think to mention that until just now.
Has anyone else had a problem with this?