Just last week I bought a Athlon 1.2 MP from New Egg that was DOA. I requested an RMA with a refund since they had no more stock on that part. Then yesterday I received an e-mail confirming that my RMA had been received and that a restocking fee of 15% would be charged. So I e-mail customer service and they said that they are not a manufacturer and not responsible. So they are telling me that I have to pay a restocking fee on an item that they are not going to put back in stock.