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Anybody use IM in a corporate environment?

HeroOfPellinor

HeroOfPellinor

Lifer
I've never really considered it because of the security and confidentiality holes it creates, but I was wondering if anybody has made it work for them.
 
We use an IM client within our corporation, however, it does not connect outside of the corporate network.

It's worked out...saved some $$ on phone calls etc.

I think AIM/Yahoo/etc would present too many holes to pass security's standards and requirements...unless, you could limit them to the internal network, I suppose. (Disclaimer...I'm not a security expert. 🙂 )
 
Yep, at my previous company (LEGO) we used Windows Messenger - was a great help saving time and money when dealing with our other worldwide offices. Very handy to know if the Network guru (for example) is online when something has gone pear shaped.

Currently working for another company where all IM software is allowed, but you have to register your username with IT who log all conversations. If you don't register your name with them, they won't allow you to use the network. Not found much use for it in a corporate sense here but it's been handy to keep in touch with people 🙂

 
We're not using it at my work, but a product I've been playing with at home is MessagePal. It's designed specifically for an office environment and might be worth a look. 🙂
 
The army uses a modified version of windows messanger in humvees for communication. Havn't seen this myself though, but I know it exists.
 
I'm with a fourtune 100 company with a very large IT department. We use IM as of about three years ago. It is a HUGE help with my every day job duties. I don't know how we got by without it b4.

 
we use IM, but it's a tech company, and the non techs get 'splained what to type and not to type across the wire (i.e no passwords, usernames, confidential info, etc).

we use an internal jabber for large IM brainstorming sessions sometimes.

we did have an engineer give the telnet login/password across yahoo...relized what he did and we changed it within minutes. Note that there is no external access to the telnet ports, you have to tunnel in before you can telnet into it.
 
At one place I worked, we used MSN, and it worked great, at another we used the IM client that was built into Lotus Notes.

--Mark
 
We use a internal IRC Server and Trillian for the Client. Nobody can connect to the outside world with it. Works pretty well.
 
Originally posted by: TallBill
The army uses a modified version of windows messanger in humvees for communication. Havn't seen this myself though, but I know it exists.
Click to expand...

That's pretty neat, I didn't know that.
 
We use AOL IM, yes we do, to communicate between all our plant control rooms around the country. We also communicate with dispatch and realtime agents using the same client. I can't believe they don't use Trillian and just use the AOL client... I've tried to get them to try it but they just refuse. 😕
 
We use everything. Some people use Yahoo, others use MSN, others use Google talk. I personally use MSN for all my personal and try to limit work contacts to my googletalk because I only use that at work. It seems to work pretty well. I refuse to conform to the yahoo messenger "Standard" at my workplace. Luckily most people use trillian or something so don't mind just using adding my googletalk.
 
My brother works for ClearChannel and most everyone uses IM. The company hates it though, because it does not leave conversations on record like email does.
 
My company uses windows messenger interally.. uses our exchange server as a host.

very secure internal company communication.

but they allow us yahoo/google talk for outside communication
 
note that the next versions of Office (pro level and up) will have a lan-based IM client as well
 
Originally posted by: Injury
My brother works for ClearChannel and most everyone uses IM. The company hates it though, because it does not leave conversations on record like email does.
Click to expand...

LCS can archive conversations.
 
Lotus SameTime currently. But in the past at other companies, Live Communicator (replaces Windows Messenger), and a custom version of Jabber. All internal company sponsored IM.
 
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