I just got one a couple days ago. Set it up today. The complaints about using 1<--->1 opening the firewall are true. *IF* you leave it with the default rule set, it does NOT block unsolicited connects from WAN. You are full open. You need to add a specific rule to close it. Then it works. That prob should be easily fixed with new firmware. The box has nice hardware. The CPU is an Intel IPX425-533, 32MB Ram, 16MB Flash. That's similar to the SnapGear boxes, at a little more than half the cost.( SnapGear has MUCH more mature feature sets though ) Far more horsepower than junkboxes like the BEFSX41. The case is metal, though the front and back are plastic. It comes with Rack mount kit and rubber stick on feet. I have not been able to get the Symantec VPN Client ( Raptor Mobile ) to work yet. I'll have to tinker some more. So far it looks to be a nice box. I just hope Cisco allows them to continue firmware development. This box has the potential to be a SOHO PIX 501 killer. ( a good reason for them to keep the RV082 crippled )