Anybody here owns Magellan Roadmate 360? I need help!

AnyMal

Lifer
Nov 21, 2001
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I would appreciate any help for this GPS newbie. In short, I just purchased a RM 360 and attempted to use it this weekend for the first time. It looks like either I am doing something wrong or I have a defective unit

When I turned it on, I selected my region, then in preferences I entered my location address and it loaded properly. However, when I enter "Map" screen the spinning satellite icon rotates indefinitely and the heading indicator stays red. I have set it in a wide open parking lot for up to 30 minutes and nothing changes Please help before I smash it against a wall. Ok, I kid about that last sentence :p