Anybody have experience with Neweggs Online RMA?

[weirdichi]

My mobo is defective and of course it's pass working hours so I was about to submit it online. Anybody have any experience with it who can share? Thanks.

 

[Shooters]

I've done it, pretty painless. I prefer the online RMA over doing it on the phone because you don't have to wait for a CS rep to become avaiable. Just follow the instructions and you'll be all good.

 

[ScrapSilicon]

Originally posted by: Shooters
I've done it, pretty painless. I prefer the online RMA over doing it on the phone because you don't have to wait for a CS rep to become avaiable. Just follow the instructions and you'll be all good.

seconded

 

[pyonir]

Originally posted by: ScrapSilicon

Originally posted by: Shooters
I've done it, pretty painless. I prefer the online RMA over doing it on the phone because you don't have to wait for a CS rep to become avaiable. Just follow the instructions and you'll be all good.

seconded

Thirded.

 

[moomoo40moo]

fourthed

 

[pyonir]

Originally posted by: moomoo40moo
fourthed

You forgot to quote....dummy.

😛

 

[MichaelD]

Originally posted by: moomoo40moo
fourthed

Fifthed. Newegg got their good rep the hard way; they earned it. I've returned at least three things that I can remember that were defective. No probs and I had my card refunded w/i 14 days. 🙂

 

[RS3RS]

Newegg has awesome online RMA's and stuff.

I will worn you though, they are terribly slow sending stuff back. I RMA'd my motherboard, and it took about two weeks AFTER they sent a confermation that they recieved it to send me a new one.

I currently have a UPS with battery backup type thing that was DOA that I sent in to be RMA'd, and it has been over a MONTH since I got a confermation that they recieved it, and they still haven't sent out a replacement.

As long as you don't need it fast, newegg is good with RMA's.

 

[weirdichi]

On an offnote, is it bad to keep my CPU plugged into a mobo and stored in a anti-static bag? I have no place to put it and thought that might be the best place for it until the new mobo arrives.

 

[Shooters]

That's fine as long as it's not being tossed around.

 

[weirdichi]

How long does it generally take for them to ship the item back to you once they receive your package? I know they say 2-3 days on their site, but I want some personal input also.

 

[Gurck]

sixthed? 😛 yeah, follow the simple instructions, it's easy and, like with the original purchases, Newegg is quick about it. Only thing is you have to pay return shipping.

Edit: Dunno about your 2 week mobo RMA, maybe they were out of stock? They've handled my two RMAs within a week.

 

[Bassyhead]

i've only RMA'd with them once. Fast and painless

 

[Trygve]

It's pretty painless, they send you updates on its status by email, but, so far, they've usually sent me another bad unit as a replacement and it may take five or six RMAs before you actually get one that works.