Anybody have an old Gateway 400C box laying around?

[ST4RCUTTER]

I need to find out what type of modem Gateway is using in this box... Anybody know what chipset? One of our phone customers is having a hell of a time connecting with what I think is an old driver. Anybody want to play nerd trivia?

 

[Athlon4all]

Hey. Do you mean a Gateway Essentails 400c system? My grandmom bought has this one. I do not know off the top of my head what modem is being used. But, I dunno how much help this will be to you, but tomorrow I will be going over there and I could check. But.......I at the same time bought a Select 475 and I dunno if these 2 models would be using the same modem but the one that came with my Gateway was a Telepath 56K WinModem. If you want, I can let you know tomorrow evening what modem it is, LMK ok? What chipset? Do you mean the North Bridge chipset? Intel 810. LMK,

 

[ST4RCUTTER]

Thanks AFA,
Yes, it's the Essential 400C. Unfortunately Gateway's support site is setup by part number, and the people I'm working with don't have a part number on the modem. :Q When I had them go to their modem properties, it reported "56K data/fax PCI modem"...very informative, :disgust: not! And trying to walk customers through init strings is a nightmare I'd rather not go through.

Oh yeah, when I say chipset, I mean the chipset of the modem.

 

[Athlon4all]

Well, hang on, lemme give them a call to find out their serial number so I can find out.

 

[Athlon4all]

Sorry ST4RCUTTER, I couldn't get through. If you would like, I will find out tommorrow when I go over to their house, just so you can know, but it will prolly not help. Sorry, come on! Somebody help this guy out!