Anybody have a number for an upper level of MSN tech support?

Hossenfeffer

Diamond Member
Jul 16, 2000
7,462
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Ok, I've gone through hell with the whole Qwest/MSN DSL thingamabob. Anybody have a direct line up to Tier 2 or 3 (possibly called the "Escalation Team")?

After 80-100 calls to the first tier trying to get some info, I get a bit tired of "humoring the monkeys"
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
I know two of them personally, but I don't have a number for you yet. I'll see if I can find one for you in a little bit.

NIk
 

Hossenfeffer

Diamond Member
Jul 16, 2000
7,462
1
0
Would LOVE to make some sort of personal contact with em if at all possible. 6 weeks of hell has given me 10 days of actual connect time. I could even put an email together with my info and relay it to them from ya.
 

fataIerror

Senior member
Mar 10, 2001
820
0
0
I know quite a few of them as well, 10-15 at least. They have MSN/Qwest DSL in the building I work in and I'm friends with quite a few of them. I will see if I can get you some contacts. Set up one of those emails for me and I'll see what I can do as well.
 

Soybomb

Diamond Member
Jun 30, 2000
9,506
2
81
Still having problems? Its time to speak your mind with your wallet and find a new isp man!