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Anybody ever had to RMA a SONY Drive??? Or is there a way I can fix the problem???

I ran diag test on my drive and it failed...
After getting data cd's that burned without error but had corrupted data.
I tried all the things that the CSR suggested such as stopping all other apps, turning off the screen saver, and even updating my CD Extreme software to the newest version.
I'm running Win2K w/ SP1...

Any ideas? I sent the RMA.zip file that the diag program made to sony, but I don't expect a response for awhile.

Am I doing something to cause this?
thanks
 
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