DIRECTV Customers: The following information is provided to keep you updated on your local Tribune stations and WGN America. There is no need for you to do anything at this time as these matters are typically resolved in a short amount of time.
DIRECTVs Statement on Tribune Broadcastings Reneging on Stations Return:
Tribune has informed us that we must take their local stations and WGN America down at Midnight PST Saturday, 3/31/12. Its the last thing we at DIRECTV want to do but we have no choice. As of Thursday, March 29th, we had a handshake deal for their channels and they reneged on their offer. Their actions are the true definition of bad faith, and we cant help but feel this was their intent all along given the amount of money they have spent on advertising and continue to do so.
There is a simple solution that would show that Tribune cares about its viewers and doesnt just see them as something to help them pressure DIRECTV in their negotiations: Tribune can leave their stations on the air for DIRECTV customers while they negotiate with us. We can only believe Tribunes ability to negotiate a reasonable agreement with DIRECTV is being undermined by the complexities and competing interests of their lengthy bankruptcy process. Despite DIRECTVs best efforts to compensate Tribune fairly for both WGN America and their local stations, it seems they are focused on unduly benefiting their creditors rather than their viewers. Why else would they show such bad faith actions by reneging on their offer and denying their viewers their stations when they have the ability to keep them on the air?
At this point in TRIBUNEs ongoing 3 year bankruptcy process, we understand the demands of creditors can be extreme. However, we believe the needs and good faith in their viewers should come first, not the needs of banks. To come so close and then renege on terms that affect more than five million people defies Tribunes long history of protecting the public interest. We hope Tribune will do the right thing by honoring their word, keeping their stations on DIRECTV and putting their viewers before creditors.
TRIBUNE DENIES STATIONS Customer Q&A
Why have my local Tribune stations and WGN America been taken away?
Tribune has informed us that we must take their local stations and WGN America down at Midnight PST Saturday, 3/31/12. Its the last thing we at DIRECTV want to do but we have no choice. DIRECTV had absolutely no intention of removing any Tribune station. In fact, as of Thursday, March 29th, we had a handshake deal for their 23 local broadcast stations. We agreed with Tribune that their more than 700 hours of local news, traffic, weather and sports serve the public interest in their communities. Yet, they reneged on their offer.
At this point in Tribunes ongoing three-year bankruptcy process, we understand the demands of creditors can be extreme. However, we believe the needs and good faith in our customers should come first, not the needs of banks.
To come so close and then renege on terms that affect millions of people defies Tribunes long history of protecting the public interest. We hope Tribune will do the right thing by honoring their word, keeping their stations on DIRECTV and putting their viewers before creditors.
So why wont Tribune allow us to see them?
We cant help but wonder whether Tribunes ability to negotiate a reasonable retransmission agreement with DIRECTV is being undermined by the complexities and competing interests in their lengthy bankruptcy process. Despite our best efforts to compensate Tribunes stations at a fair market rate, it seems they are focused on unduly benefitting their creditors rather than viewers. Threatening station blackouts to extract exorbitant retransmission fees may provide an improved return for certain banks and hedge funds, but is not in the interest of Tribunes viewers and is not a cure for bankruptcy.
Why shouldnt I switch to DISH or the local cable service?
Weve informed Tribune were prepared to pay what they have asked for their stations, and our customers should not be discriminated against simply because theyve chosen DIRECTV over another competing service. If Tribune is willing to deny our customers access to their stations for no foreseeable reason, then other cable, satellite and video providers should be equally as concerned. Tribune has a very long history of serving the public interest within the communities it operates, including 165 years in their hometown headquarters of Chicago. For them to deny a significant portion of those communities the ability to see their stations including more than 700 hours of local news, weather, traffic and sports is uncharacteristic to say the least. Unfortunately for you and every other satellite, cable or video customer, these sorts of programming disruptions and threats have become more frequent. More than 99.6 percent of the time, DIRECTV is able to reach agreements before anyone loses any programming. This is a strange case because we have met all of Tribunes demands for compensation on the local stations, but they now refuse to make them available. We will continue to try to work with Tribune to reverse their decision and continue to make these stations available to you by whatever means we can, including working with your local Congressional representatives, the FCC or an independent arbitrator should the situation demand.
What about WGN America? Will I lose that channel?
Weve carried WGN America since DIRECTV began, helping it to achieve superstation status and tremendous value for Tribune. Tribune has decided that WGN America will be removed from their line-ups starting April 1. We had hoped that would not to occur, and asked Tribune to allow WGN America to remain in everyones line-up while we finalize those discussions but they have refused.
One of the things I like best about WGN America is the Cubs and White Sox telecasts, and now the new MLB season is just beginning. Can I still see those games somehow?
While we hope this will be temporary, those games will remain available to anyone living outside of the Cubs and White Sox home territory through MLB Extra Innings and MLB.coms game-by-game or monthly subscription services.
What about the Cubs, White Sox, Mets and Phillies local games in Chicago, New York and Philadelphia?
The majority of Cubs, White Sox and Mets games run on local regional sports networks that DIRECTV will continue to carry. Fortunately, Tribune stations will only provide a handful of Cubs, White Sox, Mets and Phillies games during the first few weeks of the new MLB season. But thats no excuse for any fan having to miss even one inning, which is why we told Tribune we accepted all of their financial demands to keep providing these same stations and serving the public interest. MLB has to protect the home territories of each team, so you cannot see your usual hometown broadcast of those teams carried by Tribune stations through MLB Extra Innings or MLB.coms subscription services. However, if Tribune continues to deny the same games against the teams and the fans wishes, we will do whatever we can to work with Major League Baseball to try to make them available in at least some fashion. That could mean using the opponents broadcast of the game or something else, but we will do whatever we can to try to keep every fan connected.
How long am I going to be disconnected, and how will I know when the stations come back?
We had a handshake agreement on terms for Tribunes local stations, so we dont understand why those stations are going anywhere. They shouldnt. Its entirely unnecessary and unfair to every DIRECTV customer. Its an abuse of the public interest and discriminates against DIRECTV customers whose money is equally as good as anyone elses. We remain completely available to Tribune 24/7 to resolve this situation as quickly as possible, and continue to ask that they return your stations to our line-up during whatever time it takes to work it all out. Now that Tribune has taken them away, many people do qualify for whats called Distant Network Signals. If your address qualifies for DNS, you will be able to view the impacted network channel somewhere within the 390-399 channel range. That will at least help to provide ABC programs in New Orleans, FOX programs in several other cities, and CW shows in the majority of Tribunes communities.
How does that DNS qualification work exactly?
Federal law gives broadcast companies the exclusive rights to distribute local stations to the viewing public. That means we cannot by law deliver another network affiliate or national network signal to anyone who can receive the off-air signal of the same station through a rooftop antenna unless that station specifically agrees to allow it. If you cannot receive the stations over-the-air signal, then you may quality for DNS. The signals are automatically available for qualified customers, so please check your channel guide between 390-399 to see if youre getting it.
The only way I currently receive The CW is through Tribunes Washington station WDCW. Will I lose access to my CW shows if I lose that station?
No. Since Tribune has refused to make its stations available to DIRECTV even after we had a handshake agreement, you can see another CW affiliate to provide you that programming. You will be able to continue seeing the CW uninterrupted.
Can I get my missing local channels with an over-the-air antenna?
Yes, you may be able to receive an over-the-air digital signal. Its as simple as this. Turn off your DIRECTV receiver and switch the channel on your actual television set to the local Tribune stations channel. If you have a newer digital television set, usually the antenna is built right in. Like the old rabbit ears, the reception depends on the local topography of where you live and whether there are buildings or other obstacles in the way between you and the Tribune Television transmitters. You can often boost that reception with an external digital antenna available fairly inexpensively from any local electronics store. And todays antennas are quite small and convenient.
Tribune claims DIRECTV never compensated them for their local stations before. Is that true?
Weve always compensated Tribune and have agreed to all of their demands for cash payments going forward. Any video provider Tribune included is measured by its ability to serve the public. Tribune has always done that admirably, dedicating more than 700 hours of local news, weather, traffic and sports to keeping their viewers informed and entertained. We have agreed to pay Tribune what they sought to prevent anyone from becoming disconnected, but now wonder whether Tribunes ability to negotiate a reasonable retransmission agreement with DIRECTV is being undermined by the complexities and competing interests in their lengthy bankruptcy process. Threatening station blackouts to extract exorbitant retransmission fees may provide an improved return for certain banks and hedge funds, but is not in the interest of Tribunes viewers and is not a cure for their managing their way into bankruptcy in the first place.