- Aug 18, 2000
- 10,484
- 12
- 81
I'm on my third Nokia 3360 phone in the last year.
The first one went on the fritz after about 6 months and would not stay on (it would power on then immediately power off after anywhere between 2 seconds and 5 minutes, and it wasn't the battery). AT&T has a warranty exchange program that they do with Nokia, so I sent it in and they sent me a "new" refurbed phone. It was especially annoying that the old phone wouldn't stay on so I couldn't get to my stored numbers, plus I had to reprogram them all manually into the new phone.
A few months later, the second one develops a problem where it says "no service" for like 12 hours at a time, no matter what you do. I call AT&T again, the tech is an idiot but finally he realizes this is in their KB as a known issue so I end up with another refurbed phone. I haven't had problems with that one yet.
My girlfriend and another friend of mine have both had to exchange their phones once (same model) because of the "no service" issue.
I'm just worried the phone will break again. The warranty expires later this month but I'm still under contract for another year. :frown:
Anybody else having these problems?
The first one went on the fritz after about 6 months and would not stay on (it would power on then immediately power off after anywhere between 2 seconds and 5 minutes, and it wasn't the battery). AT&T has a warranty exchange program that they do with Nokia, so I sent it in and they sent me a "new" refurbed phone. It was especially annoying that the old phone wouldn't stay on so I couldn't get to my stored numbers, plus I had to reprogram them all manually into the new phone.
A few months later, the second one develops a problem where it says "no service" for like 12 hours at a time, no matter what you do. I call AT&T again, the tech is an idiot but finally he realizes this is in their KB as a known issue so I end up with another refurbed phone. I haven't had problems with that one yet.
My girlfriend and another friend of mine have both had to exchange their phones once (same model) because of the "no service" issue.
I'm just worried the phone will break again. The warranty expires later this month but I'm still under contract for another year. :frown:
Anybody else having these problems?
