Any way to have all incoming phone calls be recorded by the computer?

neonerd

Diamond Member
Apr 24, 2003
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Is there a way I can route the phone, so that the computer will automatically "pick up" when a person picks up a handset, and will automatically start recording everything into a file?
 

kranky

Elite Member
Oct 9, 1999
21,019
156
106
Regardless of what you can do technically, remember to check the laws in your state regarding recording of phone calls. It should be in the front section of your white pages.
 

Nocturnal

Lifer
Jan 8, 2002
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Yes, it's possible. Call centers do this all the time. I think the software is big bucks though.
 

TheInvincibleMustard

Senior member
Jun 14, 2003
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Originally posted by: FrustratedUser
Originally posted by: desteffy
Sounds Illegal

Very.

Not illegal in Minnesota -- only one party needs to be aware of a call being recorded, AFAIK.

Don't quote me on this, IANAL, this is not legal advice, blah-blah-blah ...

Bump to find out as well ...
 

eelw

Lifer
Dec 4, 1999
10,335
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I would assume it would be possible with Bluetooth. But are there any Bluetooth headsets for landline phones?
 

neonerd

Diamond Member
Apr 24, 2003
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Originally posted by: isasir
Originally posted by: FrustratedUser
Originally posted by: desteffy
Sounds Illegal

Very.

What if you put a wait time with the message "To ensure the highest quality, your call can and will be monitored."

i imagine then it would be legal...but if i do put that first...it still leaves that missing factor...the actual recording part :p
 

OutHouse

Lifer
Jun 5, 2000
36,410
616
126
Originally posted by: Nocturnal
Yes, it's possible. Call centers do this all the time. I think the software is big bucks though.

its not the software its the hardware to do this. we have 2 call centers and each has a phone recorder that records to dvd and in mwv format. i think we paid 75K each for them.
 

chasem

Banned
Dec 17, 2001
705
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0
Really glad I saw this thread.

I have had to produce a solution like this. I used a prog called mp3 recorder pro. It has a function called auto-pause. If the noise lvl gets to a certain point it stops/starts. Works pretty good, but you gotta calibrate it on each indivdual computer, cause the noise lvl is different on everyone.

Im pretty sure it is legal as long as one party knows it is being recorded. Regardless, it was set up for a buisness and everyone calling in is fully aware of the fact that they are being recorded.
 

bibbyking

Member
Feb 8, 2005
152
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back when 28.8 modems were cool.....

i use to call people through my computer all the time. it actually had a "record" feature. the only problem was that the person on the other end of the line would here a loud BEEEEP!! every 15 seconds or so.

prolly cause it was illegal.....
 

neonerd

Diamond Member
Apr 24, 2003
8,746
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Originally posted by: chasem
Really glad I saw this thread.

I have had to produce a solution like this. I used a prog called mp3 recorder pro. It has a function called auto-pause. If the noise lvl gets to a certain point it stops/starts. Works pretty good, but you gotta calibrate it on each indivdual computer, cause the noise lvl is different on everyone.

Im pretty sure it is legal as long as one party knows it is being recorded. Regardless, it was set up for a buisness and everyone calling in is fully aware of the fact that they are being recorded.

nice :)

is this it?

http://www.supermp3recorder.com/
 

EyeMWing

Banned
Jun 13, 2003
15,670
1
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I can build a circuit that triggers a relay that communicates with a parallel port to tell the computer when the phone is off-hook. Not exactly a professional solution, but it's easy as pie (though you have to write your own "drivers")
 

shilala

Lifer
Oct 5, 2004
11,437
1
76
Use a voice fax modem. Plug your phone line in.
There's eleventy beelion free programs out there that will act as an answering machine.
The same programs will detect (with the faxmodem) incoming calls and start recording when the call is answered.
The hitch...
The only way to detect outgoing calls is to set the modem to check for dial tone at regular intervals. If you are on the line, you can hear the modem picking up.
The whole deal takes 15 minutes to set up and is technically easier than setting the time on the vcr.
 

neonerd

Diamond Member
Apr 24, 2003
8,746
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Originally posted by: shilala
Use a voice fax modem. Plug your phone line in.
There's eleventy beelion free programs out there that will act as an answering machine.
The same programs will detect (with the faxmodem) incoming calls and start recording when the call is answered.
The hitch...
The only way to detect outgoing calls is to set the modem to check for dial tone at regular intervals. If you are on the line, you can hear the modem picking up.
The whole deal takes 15 minutes to set up and is technically easier than setting the time on the vcr.

will it auto detect when i pick up the handheld? I don't want it to pick up right away on its own, and i don't even get to answer it.
 

shilala

Lifer
Oct 5, 2004
11,437
1
76
Yes, if the call is incoming. I covered outgoing calls above.
I just started looking for the kind of programs I mentioned, This is a fancy one.
There's a shithouse of freebies out there, I can't remember which I used, but the interface looked a lot like that one.
 

GroundZero

Diamond Member
Oct 17, 2002
3,669
1
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Originally posted by: kranky
Regardless of what you can do technically, remember to check the laws in your state regarding recording of phone calls. It should be in the front section of your white pages.

some places like washington (here) do not allow ANY recording of conversations with out all parties being informed that the call, conversation, etc. are going to be recorded.