Any expert in nest hello or door bell in general ?

rsutoratosu

Platinum Member
Feb 18, 2011
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After installing the nest hello, the door bell itself does not ring. not sure what to look for.

Nest is working 100% itself. Shouldn't be voltage issue. I'm able to watch the doorbell live remotely, the voltage reported in app is within spec to their document. AC voltage is 16.4v and battery is 4.07 v

It streams to the google hub when the door bell is pressed. I just dont get the actual door bell ring.

The electronic chime is off in app - have mechanical door bell

When I short the 2 wires by the nest door bell it will ring the bell.. so some how when its connected to nest, it wont ring.

Any ideas or suggestions.. Thanks