Ok, here is the story, plz read the transcript from the online support from Crucial.
And it starts from the BOTTOM
<<
Jack> bye
Jack> ok, thanks for the help.
Conrad> Might have been mis labled. If the label is showing 256mb and it
is registering that your ok. I can see your confusion.
Jack> I was thinking to contact the retailer, but since I bought this
module off another person, and I don't have the reciept. I thought I might
as well contact the manufacture. I thought Crucial offers direct service
for customers?
Jack> the sticker says
"DDR 266 256MB"
But the serial number on the other side is the number that I give you.
That is why like I said, confused.
Conrad> the number you gave me is a part number.
Jack> but even the sticker on the modeul says it's a 256mb, but the serial
number on the crucial's site shows up as 512MB. that's the part that I am
confused...
Conrad> You will need to call our Technical Support dept at 1-800-336-8896
to get that resolved.
Conrad> It could be a system issue. You will need to contact the following
number:
Jack> I mean the sticker on the memory module is still there as well the
box from Crucial.
Jack> I bought this stick from a person off a Internet Forum, and he
bought it off an online store. However, everything is still intact. So
since you said that it is a 512MB stick, where can I get the exchange?
Conrad> yes
Jack> so, it should be a 512 stick?
Conrad> That is a 512 mb module.
Jack> But when I did a search on the serial number on the site, only
CT6464Z265 came up, and it shows up as a 512MB stick... So I am just
wondering that should my stick really be a 512MB stick rather than a
256MB?
Jack> Hello, I bought a 256MB of DDR stick from Crucial, and the serial
number on it is CT6464Z265.16T.
Conrad> Hello Jack. How can I help you?
>>
And it starts from the BOTTOM
<<
Jack> bye
Jack> ok, thanks for the help.
Conrad> Might have been mis labled. If the label is showing 256mb and it
is registering that your ok. I can see your confusion.
Jack> I was thinking to contact the retailer, but since I bought this
module off another person, and I don't have the reciept. I thought I might
as well contact the manufacture. I thought Crucial offers direct service
for customers?
Jack> the sticker says
"DDR 266 256MB"
But the serial number on the other side is the number that I give you.
That is why like I said, confused.
Conrad> the number you gave me is a part number.
Jack> but even the sticker on the modeul says it's a 256mb, but the serial
number on the crucial's site shows up as 512MB. that's the part that I am
confused...
Conrad> You will need to call our Technical Support dept at 1-800-336-8896
to get that resolved.
Conrad> It could be a system issue. You will need to contact the following
number:
Jack> I mean the sticker on the memory module is still there as well the
box from Crucial.
Jack> I bought this stick from a person off a Internet Forum, and he
bought it off an online store. However, everything is still intact. So
since you said that it is a 512MB stick, where can I get the exchange?
Conrad> yes
Jack> so, it should be a 512 stick?
Conrad> That is a 512 mb module.
Jack> But when I did a search on the serial number on the site, only
CT6464Z265 came up, and it shows up as a 512MB stick... So I am just
wondering that should my stick really be a 512MB stick rather than a
256MB?
Jack> Hello, I bought a 256MB of DDR stick from Crucial, and the serial
number on it is CT6464Z265.16T.
Conrad> Hello Jack. How can I help you?
>>
