Any AT&T Fiber techs here?

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pcslookout

Lifer
Mar 18, 2007
11,958
154
106
Nope, mine is in my office. I guess it may have to do with where the drop is from the pole? Did they ask you where you wanted it? I had mine all planned out and showed them what I wanted, so it was simple.

I guess. Yes.

Our only options to activate predone ports in the house was the attic or garage other we would of needed them to fish new lines supposedly in each room we wanted Ethernet instead of wireless. Would of cost a lot more. I wish we would of got a hub or switch with us during the time because they didn't bring one. Oh well.

We could of had 6 ports or maybe 7 instead of only 4 activated or whatever.
 

pcslookout

Lifer
Mar 18, 2007
11,958
154
106
We could of had the gateway/router put in a office but then we would of had to run everything off of wireless and we didn't want hat.
 

pcslookout

Lifer
Mar 18, 2007
11,958
154
106
I wish ATT, Google, or Verzion had 1 Gbps or fiber in general without having to use their own equipment no matter what.
 

pcslookout

Lifer
Mar 18, 2007
11,958
154
106
Do you think 1 Gbps fiber download and upload is not always true speed of at least 940 Mbps download and 940 Mbps upload?

I know you can never get maximum speed exact.

You would need to pay a lot for that plus have a business line.

It is weird too how Verzion FIOS fiber 1 Gbps has less upload speed .
 

pcslookout

Lifer
Mar 18, 2007
11,958
154
106
Somewhere here in our state a ISP, not really near us, has 10 Gbps fiber download and upload. I was shocked to find out. It is kinda expensive though at $300 a month plus just came out about a year ago. Who needs 10 Gbps though right now?
 

BarkingGhostar

Diamond Member
Nov 20, 2009
8,409
1,617
136
I will say this ... if you are getting good download speeds but not upload then there is something wrong. Now the question as to where it is going wrong is what needs to be investigated. Without using my VPN service, I always get >900 Mbps both up and down. I'm in one of the Atlanta suburbs. With my VPN service, it can vary depending on day/night load, which VPN annex I am using, etc., but have often gotten >500 Mbps across the VPN. BTW, I have the 1 Gbps service, which is symmetric and capless.
 

Fir

Senior member
Jan 15, 2010
484
194
116
Do you think 1 Gbps fiber download and upload is not always true speed of at least 940 Mbps download and 940 Mbps upload?

I know you can never get maximum speed exact.

You would need to pay a lot for that plus have a business line.

It is weird too how Verzion FIOS fiber 1 Gbps has less upload speed .

It doesn't. Matter of fact I get a more consistent upload at 950-990+ Mbps on Verizon fiber.
if you want the best speeds you have to use good hardware throughout. This precludes ISP provided routers. And most speedtest sites aren't super accurate either. While a transfer is in progress use a dedicated program that shows real time throughput or if your OS support it, use that.

You are far too worried about this.

This, so much this! ;)
 

[DHT]Osiris

Lifer
Dec 15, 2015
15,284
13,581
146
The installer had to extend the wires to get the gateway/router to go down into the garage. They weren't long enough. Otherwise he would of had to put it in the attic which would of been too hot obviously.
He wire crimped every cat6 connection rather than just terminating it and using a coupler? No wonder the rest of the install job looks like trash. Depending on the quality of those crimps you might have connectivity issues from that alone, much less any weirdness with the service.

Bear in mind when uploading data that you'll be limited to the system's read speed, and if you've got an HDD you might not be able to pull the ~113MB/s required to actually fill a 1gb pipe. If you've got an SSD you're most likely fine, though.
 

Lanyap

Elite Member
Dec 23, 2000
8,185
2,232
136
I'm not an AT&T fiber tech but I had the AT&T fiber 300mbps plan installed a few months ago. I get 300+ up and down consistently using the official AT&T speedtest website http://speedtest.att.com/speedtest/ .

Try running the AT&T official speedtest and see what you get.

Then, based on your pics I would suggest you connect the AT&T gateway/router directly to the cat6 coming out of the fiber/Ethernet converter box (little white box mounted on the wall) for testing purposes. Then connect a laptop to the Ethernet port on the AT&T gateway/router. You could also connect a laptop to wifi and test. This is about as direct as you can get for testing purposes. You should see close to 1TB up and down. If you are not then you need to contact AT&T and complain. If your speeds are good with this test configuration then you have a problem down the line. With all of those cat6 connections there is no telling where the problem is. I would suggest you run cat6 directly from the fiber/ethernet converter to the AT&T gateway/router wherever it is. The installer told me that the latest install procedure they are using uses wifi extenders instead of running cat6 all over the house.

Here is my hardware configuration:
AT&T ground pedestal > underground fiber cable to the outside of the house > fiber going through the outside connecting to fiber/Ethernet converter box mounted on wall in master bedroom > cat6 connected to AT&T gateway/router in master bedroom > wifi to wifi extender in my office/study where my network equipment in located > cat6 from wifi extender to my Netgear router. I run all of my devices off of the Netgear router.

Your Test Results (Tested on 7/18/2019, 7:44:41 PM)
Download Speed: 362.5 Mbps (45312.5 KB/sec transfer rate)
Upload Speed: 374.6 Mbps (46825 KB/sec transfer rate)
Latency: 11 ms


This is how AT&T did our Fiber install. Does it look ok or could it be better?

img_0123-jpg.8575
 
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BarkingGhostar

Diamond Member
Nov 20, 2009
8,409
1,617
136
It should also be noted that your Internet connection service is only between you and your ISP's exit port to the Internet. Your ISP has zero control over what happens between it's AS and wherever you are conducting your tests. And while I would resist AT&T's own speed test website I have had good results Speedtest.net and nperf.
 

Red Squirrel

No Lifer
May 24, 2003
68,458
12,611
126
www.anyf.ca
Yeah and when you're talking a gig connection, not a lot of servers will actually be able to deliver that to you so it's normal to not always get that full speed.
 
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LikeLinus

Lifer
Jul 25, 2001
11,518
670
126
The thing I've found the most important is not the speed of up/downloading a single file, it's the fact that you can achieve max up/down on several files at the same time. I've seen multiple files at 20MBps downloading at the same time.
 
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BurnItDwn

Lifer
Oct 10, 1999
26,167
1,638
126
Can I have ATT Fiber
I have been on ATT Uverse for like 100 years, its like 40-50mbit, which is not too bad, but, I would like to get more.
 

BarkingGhostar

Diamond Member
Nov 20, 2009
8,409
1,617
136
While AT&T Fiber is sold through the U-verse service it actually isn't the same as the traditional U-verse Internet service. My neighborhood got lucky because they upgraded the BellSouth legacy IFITL platform. So, unless you have fiber coming to the NID on your home it ain't happening.

BTW, hindsight being 20/20, only now do the leaders of AT&T probably realize they should have not bought DirecTV and instead spent the billions on bringing fiber to every doorstep since the advent of streaming services. But, when you have idiots running the show then expect idiot decisions being made.
 
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fleshconsumed

Diamond Member
Feb 21, 2002
6,485
2,363
136
I had someone knock on my door a couple of months ago saying ATT fiber is available in my neighborhood. They're going door to door making sure people are aware. Unfortunately I'm locked in Comcast contract for another 8 months. Comcast must know that ATT fiber is here because they've been mailing flyers and calling like crazy offering "free account review". When the time comes I'll be calling Comcast to see what they're willing to do to keep me as a customer, but knowing Comcast I'll probably be switching to ATT Fiber. The only thing I'm not thrilled about is that from my research I have to use ATT router, according to dslreports I can use pass-through mode in ATT router and still keep my pfSense, but that's still one more box that I'd rather not use.
 

pcslookout

Lifer
Mar 18, 2007
11,958
154
106
Our 4 wired rooms have been awesome with AT&T fiber! The only problem now is weird stuttering speed/lag on Wifi devices. I can’t figure it out. Yes we use the default AT&T gateway/router but we have a AT&T Wi-Fi extender in the middle of the house as well.

On my wired Ethernet gaming pc I get 115 MB/sec to 120 MB/sec from google drive!
 

pcslookout

Lifer
Mar 18, 2007
11,958
154
106
There is this weird thing with residential ISPs where they don't want people running any kind of web server, so it's one of the reason the upload is usually slower. Super archaic rule from the early dialup days that just stuck around. Kinda annoying really as it would be nice if I could just host all my stuff at home instead of leasing a server. But another reason is just the tech they use technically is designed for faster download. In the case of fibre, the ONT often does not have it's own laser, so it has a time slot for upload where it actually uses a mirror to bounce the CO laser back in pulses. I imagine it works like DLP or something but I'm not 100% sure. Either way you can't download during that period so the easiest is to make the time slot short enough which means less upload speed. At least that's my guess based on how the tech at my ISP was briefly explained to me once. It varies per ISP as they may use different tech.

Thanks.
 

Muadib

Lifer
May 30, 2000
17,980
862
126
Since this thread has been necroed, I have a question. at&t ran fiber down my street last spring, however they still haven't opened my street as being able to subscribe to fiber. Do you recall how soon after they ran fiber down your street, that you were able to get it?