(Does anyone know why when I login, the forum's 'forum categories' disappear??!
I login, and the page is blank! No topics, no nav menu, nothing! The only way to see
ANY of the forums is to log out!)
Evidently there's something about an AMR modem that is
escaping me! I've never tried to use one before, and for the
life of me cannot get any of these to work. We have sold many
of them, and never had any complaints or returns! So, I'm
either experiencing "an aneurysm" or there's a problem with
this motherboard, or it simply just does not like these
modems.
Board is a QDI Advance 10F (Socket 370, VIA Apollo Pro 133A
chipset) and of course with an AMR/CNR slot. Board does NOT
have integrated audio or modem, but for someone reason in the
BIOS there IS an area for it! There is also an area to enable
Legacy Soundblaster audio. OS is win98. ALL drivers have
been installed for the mobo.
Modem (for what it's worth) is an Aztech 56k V.90 MR2800W.
There are jumpers on the modem to make it a "primary" or
"secondary" device depending on whether the mobo has
integrated audio or not. Of course, the jumper diagram on the
card does NOT match the jumper diagram in the manual!
However, BOTH ways were tried. SEVERAL modems were also
tried.
In the mobo's BIOS; integrated audio and modem was set to
"disable" AND "auto". The Legacy audio area was also set to
"disable" and "enable". The AMR modem was jumpered as primary
and secondary, with all combinations of the above in the
board's BIOS.
The modems are NOT recognized at boot up as stated in the
manual. It has been removed, restarted, shut down, put back
in the slot, and it still won't recognize it! The PnP area in
the mobo's BIOS has been shut off, on, off, on, etc.
"Add new hardware" does NOT see it as a PnP device OR any
other device! It is not in the device manager, nor does it
show in system info under "modems". When the modem icon in
the control panel is clicked, there is NO modem there and it
asked if you want to search for the modem manually, or if you
want windows to do it. Never found. I have to 'select device
manually' and CANNOT pick "modem", that just won't work. I
must select "other devices" then "have disk", then navigate to
the drivers folder for this process to continue onward. The
.inf file IS found, and accepted, then it asks for the win98
CD....Ok so far. Then the last hardware installation window
pops up saying the usual "windows is now ready to
install....." blah blah blah, and to click "finish". All
windows are automatically seemingly abruptly closed for some
reason, and that's it. No installation confirmation, no "do
you want to restart", nothing. Device manager still shows NO
MODEM, as does System Information still shows no modems.
Modem icon in the control panel when clicked still says "no
modem" and starts the "modem find wizard". However, the ONLY
PLACE on the ENTIRE hard drive where any modem IS mentioned is
under the SOUND CARD in the device manager! (The "Sound video
and game controller" entry). Expanding the PCI sound card's
"tree" you will find "56K Riser Voice Modem Wave Device".
I am aware of the "affiliation" between some sound cards and
modems, but that is of no help here. Properties for that
modem entry under the sound card are typical for any other
device and states "this device is working properly".
The computer is working perfectly, no errors, no crashes, etc.
Sound card is also working fine (PCI SC4000 with ALS4000
chipset).
The modem has an "audio" connector which can go to a connector
on the sound card (according to the manual) or audio chipset
on a mobo if it has integrated audio.
So, what I am I missing here? Does that connector on the
modem HAVE to be hooked up to WOM on the mobo or sound card
for it to be "installed"? If so, I've never seen this
required before. This is the only thing I have not tried (and
only because I don't have one of the cables handy. It's not
the typical audio cable with the FLAT black plastic end you
see with CDROM drives, but they type with the white plastic
end, and there is a connector for that on the modem and the
sound card. "Mitsumi Standard" Vs "Sony Standard"). The
connector on the modem is labeled "audio" and the similar
connector on the sound card is labeled only "GLGR" which is
obviously for the other type audio connector.
Is as though these modems are "dummy devices", completely
"D-E-A-D". One I could understand, but not 3 of them, and
again many have been sold with no problems.
I believe I've covered everything,
thanks for any info.
I login, and the page is blank! No topics, no nav menu, nothing! The only way to see
ANY of the forums is to log out!)
Evidently there's something about an AMR modem that is
escaping me! I've never tried to use one before, and for the
life of me cannot get any of these to work. We have sold many
of them, and never had any complaints or returns! So, I'm
either experiencing "an aneurysm" or there's a problem with
this motherboard, or it simply just does not like these
modems.
Board is a QDI Advance 10F (Socket 370, VIA Apollo Pro 133A
chipset) and of course with an AMR/CNR slot. Board does NOT
have integrated audio or modem, but for someone reason in the
BIOS there IS an area for it! There is also an area to enable
Legacy Soundblaster audio. OS is win98. ALL drivers have
been installed for the mobo.
Modem (for what it's worth) is an Aztech 56k V.90 MR2800W.
There are jumpers on the modem to make it a "primary" or
"secondary" device depending on whether the mobo has
integrated audio or not. Of course, the jumper diagram on the
card does NOT match the jumper diagram in the manual!
However, BOTH ways were tried. SEVERAL modems were also
tried.
In the mobo's BIOS; integrated audio and modem was set to
"disable" AND "auto". The Legacy audio area was also set to
"disable" and "enable". The AMR modem was jumpered as primary
and secondary, with all combinations of the above in the
board's BIOS.
The modems are NOT recognized at boot up as stated in the
manual. It has been removed, restarted, shut down, put back
in the slot, and it still won't recognize it! The PnP area in
the mobo's BIOS has been shut off, on, off, on, etc.
"Add new hardware" does NOT see it as a PnP device OR any
other device! It is not in the device manager, nor does it
show in system info under "modems". When the modem icon in
the control panel is clicked, there is NO modem there and it
asked if you want to search for the modem manually, or if you
want windows to do it. Never found. I have to 'select device
manually' and CANNOT pick "modem", that just won't work. I
must select "other devices" then "have disk", then navigate to
the drivers folder for this process to continue onward. The
.inf file IS found, and accepted, then it asks for the win98
CD....Ok so far. Then the last hardware installation window
pops up saying the usual "windows is now ready to
install....." blah blah blah, and to click "finish". All
windows are automatically seemingly abruptly closed for some
reason, and that's it. No installation confirmation, no "do
you want to restart", nothing. Device manager still shows NO
MODEM, as does System Information still shows no modems.
Modem icon in the control panel when clicked still says "no
modem" and starts the "modem find wizard". However, the ONLY
PLACE on the ENTIRE hard drive where any modem IS mentioned is
under the SOUND CARD in the device manager! (The "Sound video
and game controller" entry). Expanding the PCI sound card's
"tree" you will find "56K Riser Voice Modem Wave Device".
I am aware of the "affiliation" between some sound cards and
modems, but that is of no help here. Properties for that
modem entry under the sound card are typical for any other
device and states "this device is working properly".
The computer is working perfectly, no errors, no crashes, etc.
Sound card is also working fine (PCI SC4000 with ALS4000
chipset).
The modem has an "audio" connector which can go to a connector
on the sound card (according to the manual) or audio chipset
on a mobo if it has integrated audio.
So, what I am I missing here? Does that connector on the
modem HAVE to be hooked up to WOM on the mobo or sound card
for it to be "installed"? If so, I've never seen this
required before. This is the only thing I have not tried (and
only because I don't have one of the cables handy. It's not
the typical audio cable with the FLAT black plastic end you
see with CDROM drives, but they type with the white plastic
end, and there is a connector for that on the modem and the
sound card. "Mitsumi Standard" Vs "Sony Standard"). The
connector on the modem is labeled "audio" and the similar
connector on the sound card is labeled only "GLGR" which is
obviously for the other type audio connector.
Is as though these modems are "dummy devices", completely
"D-E-A-D". One I could understand, but not 3 of them, and
again many have been sold with no problems.
I believe I've covered everything,
thanks for any info.
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