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Antivirus problem?

G

godspeedx

Golden Member
I use Panda AntiVirus Platinum 7 and everything was fine for about a month. Then I noticed that my icon was gone from the toolbar (by the clock). I went into PAV and saw that email protection and file protection had been disabled, but the firewall remained enabled. I tried to enable these protections but the program closes completely when I do. Also after about 15 seconds of being in PAV it closes. Then about a week later I see that the firewall protection has been disabled.

I contacted Panda and they instructed me on how to uninstall the program and delete every registry and file associated with the program. I did all as instructed and installed the antivirus again - same problem. Just today my Turtle Beach Santa Cruz sound card sound configuration icon in the toolbar went away. I just installed an Audigy 2 though. I got to thinking that maybe my problem is not with the antivirus, since the sound thing went away. This has happened since I've had AdAware, but it didn't start right when I got it, a while after.

Anyone have any ideas on what the problem could be?
Thanks.
 
Viruses often try to shut down your antivirus program, so it's important to 1) make sure that the on-access, real-time scanning is enabled; 2) make sure that your virus definitions are being updated frequently (at work, I set it to check for new virus definitions every 30 minutes); 3) make sure that the antivirus software is set to delete infected stuff on sight, no questions asked. Shoot first, ask questions later. 😉 If the AV software isn't set up to get the first punch in and kill, it's vulnerable.

So I'm implying that you may have viruses or other nasties. If in doubt, reformat your hard drive, reinstall your OS, and get your AV software and firewall set up properly, before touching anything that could bring viruses in the door.
 
I chased problems nearly identical to this at my wife's office for months. Finally one day I opened up the case and saw that the capacitors were leaking on the motherboard. Fortunately, the board was still under warranty.

Applications would become non-functional. Data files missing or corrupted. I must have reinstalled her OB sound drivers 4 times. All kinds of strange, somehow related yet unrelated problems. Like I said, nearly identical to your problems.


 
I've got no viruses, I just scanned. MoBo looks fine.

I would turn on all of those protections but I can't. Thats the problem I'm having. I would like to just reformat my HD but I don't want to mess with installing everything again and backing up stuff.

Anyone else have advice?
 
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