Antec RMA

Kevin

Diamond Member
Jan 1, 2002
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Anyone have any experience with Antec RMA? My power supply refused to turn on today, so RMA is indefinite...
 

minendo

Elite Member
Aug 31, 2001
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Remove the power cable from the PSU for about two minutes. Plug it back in and try again.
 

Yossarian

Lifer
Dec 26, 2000
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indefinite? :)

yeah I RMA'd one with them before, got an upgraded PS back a couple weeks later.
 

Kevin

Diamond Member
Jan 1, 2002
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Originally posted by: PipBoy
indefinite? :)

yeah I RMA'd one with them before, got an upgraded PS back a couple weeks later.

See, thats the problem, I need it right away. :)

Remove the power cable from the PSU for about two minutes. Plug it back in and try again.

Nope, its dead. I've had it unplugged for a while. I tried the paper-clip trick and it won't go on. Its maybe 2+ months old.

Sad part is, my $18 Powmax is still solid then my Antec SmartPower 450. And the Powmax has been much more abused, IE running 24x7 for 5 days...
 

minendo

Elite Member
Aug 31, 2001
35,557
16
81
Sounds like you just may have gotten a bad PSU. I've had an Antec 250W since 99 and it still runs fine. My 2 Antec 400W both have been running 24x7 for over a year now.
 

TonyH

Elite Member
Administrator
Jan 20, 2000
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Did you buy it from a local dealer? I have seen some that will handle the warranty in-house and give you a replacement on the spot.
 

Kevin

Diamond Member
Jan 1, 2002
3,995
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Originally posted by: TonyH
Did you buy it from a local dealer? I have seen some that will handle the warranty in-house and give you a replacement on the spot.

Thats the other problem, I bought it from Amazon.com. According to Antecs Site, if it breaks within 90 days, I have to return it to place of purchase. However, Amazon doesn't accept anything after 30 days. I called Antec but they are only open Monday - Friday. I'll get it straightened out on Monday, but I don't want to be disappointed...